Jesus Ransamy
Banking Associate
Miami,FL
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Banking Associate
Td Bank
03.2023 - Current
- Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
- Exceeded sales targets through proactive outreach efforts, promoting bank offerings to new and existing clients.
- Educated customers on features and benefits of banking products and services.
- Established rapport with new clients to increase satisfaction and loyalty.
- Maintained a high percentage in sales goal.
Sales Associate
McDonald's
07.2021 - 02.2022
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Associate of Science - Accountant
Miami Dade College
Miami, FL 08.2020 - Current
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL 08.2016 - 2020.06
Skills
Cash Handling
Sales training
Problem-solving skills
Excellent people skills
Communication
Cross-Selling Products
Timeline
Banking Associate
Td Bank
03.2023 - Current
Sales Associate
McDonald's
07.2021 - 02.2022
Associate of Science - Accountant
Miami Dade College
08.2020 - Current
High School Diploma -
Barbara Goleman Senior High School
08.2016 - 2020.06