Jesus Cristobal Rodriguez
Bakersfield,CA
Summary
Offering strong organizational skills and proactive approach to problem-solving, with readiness to learn and grow in collaborative environment. Brings understanding of how to efficiently manage resources and ensure timely service delivery. Ready to use and develop critical thinking and multitasking abilities in either a Auditing or a Analytical role. Proven ability to manage client relationships and coordinate services within fast-paced environment. Skilled in problem-solving and effective communication, with focus on delivering high-quality results. Seeking to transition into new field where these transferable skills can be applied to achieve team and organizational goals.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Kern Regional Center
Bakersfield, CA
08.2024 - Current
- Assess client needs, develop personalized care plans, and connect individuals with appropriate services and resources to meet their goals.
- Organize and oversee the delivery of services by managing appointments, schedules, and communication between clients and services providers.
- Track client outcomes, address challenges or barriers to success, and adjust plans as needed to ensure effective support and service delivery.
- Monitor caseloads and triage clients based on urgency, complexity, and available capacity.
- Analyze eligibility criteria and benefits to match clients with appropriate programs and resources.
- Collect client data and conduct an end-of-fiscal-year review to assess service utilization, determine appropriateness of continued provision, and discontinue services as warranted.
Sales/Customer Service
Lowe’s Home Improvement
Bakersfield, CA
04.2023 - 08.2023
- Effectively communicated with the team to execute daily duties during opening hours.
- Assessed customer needs and upsold products and services to meet store weekly 1M sales goal.
- Helped manage over 10,000 items of inventory while continuously replenishing what was needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
No Degree - Google Data Analytics
Coursera
09-2024
Bachelor of Arts - Sociology
California State University, Bakersfield
Bakersfield, CA05-2024
Associate of Arts - Sociology
Bakersfield College
Bakersfield, CA06-2021
Skills
- Leadership: Leader of the Low Brass Section in my school’s Marching Band
- Communication: Prior experience with a diverse clientele in both a non-profit and retail setting, also experience in communication in a team setting
- Technical: Proficient in Microsoft Office Suite, SPSS, internet research, statistics, SQL, Google Sheets, Chart Building
- Analytical thinking
- Customer service
- Data analytics
- Critical thinking
- Client relationship management
Accomplishments
CSUB Qualitative Research Project 05/2023
Conducted research on the impacts of Child Protective Services on families, including the post-case effects experienced by parents and children. Reviewed scholarly and policy sources, including Merritt, D. H.’s How Do Families Experience and Interact with CPS?; Merritt, D. H., Ludeke, R. D., & Hudson, K. D.’s Parenting Amid Child Welfare Oversight: A Case Study of a Black Mother; and The State of America's Children 2021 — Child Welfare (Children's Defense Fund).
Timeline
Service Coordinator
Kern Regional Center
08.2024 - Current
Sales/Customer Service
Lowe’s Home Improvement
04.2023 - 08.2023
No Degree - Google Data Analytics
Coursera
Bachelor of Arts - Sociology
California State University, Bakersfield
Associate of Arts - Sociology
Bakersfield College