Jesus Ruiz

• Performing daily residencial and commericial service calls. Ranging from mainly residential service, commercial rooftop unit, new construction homes as well as development projects and maintenance/service for apartments complex properties.
• Enhanced system performance for clients through regular maintenance and preventive measures.
• Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
• Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
• Optimized energy efficiency in facilities with proper calibration and fine-tuning of HVAC Equipment.
• Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
• Assisted in the successful completion of large-scale commercial projects, ensuring proper installation of HVAC-R systems. Particularly 12St Avenue Jazz Hill Home project on the Paseo in Kcmo.
• Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
• Supported the training of junior technicians, sharing technical expertise to foster their skill development. About 3 junior techs have ridden and completed daily hvac service, while receiving on field instructions and tips.

• Performing regular maintenance duties ; Completing solo work orders tickets daily including plumbing, electrical, appliance repair, as well as Hvac related troubleshooting and repair.
• Occasionally helped in Make-Ready units making small repairs or during down time.
• Working closely with office staff in regards to tenants, scheduling contractors, and ordering equipment necessary.
• Took care of Midtown area, Travel between 8 properties on a daily basis.
• Performed Porter duties often across all properties ; Trash pick up, dumpster dump and swaps, daily hallway and laundry room inspections. As well as quarterly property safety inspections.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed specifications for machine and equipment replacement, repair or maintenance.
• Quickly responded to internal service calls regarding emergency on-call and completed repairs at multiple properties

• Maintenance Technician - Able to perform and assist in completing work orders or repairs to apartment, apartment buildings or common area buildings in timely manner. Including Electrical, Plumbing, HVAC, and appliance repair.
• Make Ready Technician - Performed both Make Ready and Tech jobs while understaffed at property, able to complete make-ready check list and perform any necessary repairs in apartment.
• Although not CPO certified, helped maintain pool. including assistance with daily vacuuming, cleaning and watching/learning how chemicals were used and measured to maintain chemical levels.
• Helped run 400 unit apartment property and took over supervisor duties when supervisor unexpectedly stepped out. Communicating with Office staff daily regarding maintenance, make-ready and vendor scheduling. Grounds were also cleaned and maintained, containing play area and dog park.
• Use problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed specifications for machine and equipment replacement, repair or maintenance.
• Quickly responded to internal service calls regarding emergency on-call and completed repairs at multiple properties
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality (Mainly to learn appliance repair).
• Help perform maintenance and complete light construction jobs at multiple other company properties.

Performed daily solo residential service calls, service repairs and yearly routine maintenance on almost all Hvac Residential equipment and applications. Heat pump systems, AC Condensers and Furnaces.

• Trained on the job by Employer to become Service Technician over a year span; performing online courses and ride alongs with other service technicians.
• Occasionally was moved over to Install Department, where equipment installation was taught. Doing light construction, duct hanging and full HVAC system install following specific orders.
• Diagnosed and troubleshot problems, repairing and restoring machines to peak performance during heating or cooling season.
• Inspected equipment to diagnose operational issues, following manufacture steps in diagnostic assist.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Explained diagnostic findings to customers and outlined repair or service options available to their best interest.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Assisted in maintaining service shop cleanliness, organization and stock on all parts/filters needed.

Responsible for keeping luxury apartment building and community clean and in well maintained fashion.

• Keeping offices, common areas, bathrooms, gym, kitchen, hallways and pool area clean of trash or debris.
• Maintained 4 floor parking garage and cleared residential trash chutes includes making sure trash compactor was operational.
• Swept, vacuumed, and mopped common area multiple times per week. Kept up with common area window cleaning as well.
• Occasionally performed easy work order tasks around property or cleaned make ready units on downtime.
• Cleared public and private areas of debris before and after events.
• Maintained routine landscaping schedules to boost lawn health.
• Maintained diverse landscape, monitoring plant health, aesthetics and irrigation systems.

Responsible for actively cooking produce while preparing incoming food orders, clean/sanitize and wash dishes. Required to memorizing food menu for the line.

• Started off as cashier. Responded to customer concerns by providing friendly support while maintaining composure and professionalism. Moved up to line cook, then lead cook.
• Performed fryer duties in kitchen during downtime.
• Assisted in closing restaurant in orderly fashion, preparing for morning shift crew and closing/counting register, reporting back to owner with totals.
• Performed cleaning duties around restaurant kitchen, cook line and lobby areas.
• Trained employees in essential job functions.