Jesus Sabino
San Diego,USA
Summary
Dedicated and detail-oriented food service and logistics professional with over 7 years of experience in high-volume hospitality, customer service, and independent contract work. Proven track record of managing cash handling, POS systems, and inventory control while maintaining strict food safety and quality standards. A reliable team player recognized for efficiency, clear communication, and delivering excellent customer experiences.
Overview
10
10
years of professional experience
Work History
Lead Barista / Shift Team Member
Gong Cha
San Diego, CA
07.2019 - Current
- Deliver exceptional customer service in a fast-paced environment, greeting guests, taking accurate orders, and operating POS systems with high cash-handling accuracy.
- Maintain deep knowledge of food allergen awareness, beverage recipes, and precise temperature controls to ensure premium product quality and safety.
- Manage drink station inventory, restock essential supplies, and enforce strict health and safety compliance protocols.
- Collaborate with team members during peak hours to expedite orders efficiently, minimizing wait times and maximizing customer satisfaction.
Independent Delivery Contractor
Instacart & DoorDash
San Diego, CA
01.2019 - 10.2021
- Managed independent daily logistics, route planning, and time management to ensure prompt, accurate, and safe delivery of food, beverages, and groceries across San Diego.
- Executed full-service grocery shopping for clients, demonstrating meticulous attention to detail, order accuracy, and high-quality item selection.
- Maintained excellent customer ratings by verifying order accuracy, ensuring proper food storage and temperature control during transit, and providing friendly, professional service.
- Handled independent problem-solving and proactive communication with customers to resolve item availability, delivery delays, or order discrepancies.
Kitchen Staff / Food Preparation Specialist
Chick-fil-A Restaurants
San Diego, CA
06.2016 - 05.2017
- Prepared high-quality menu items in a high-volume, fast-casual kitchen environment while strictly adhering to brand recipes and food presentation guidelines.
- Upheld rigorous food safety and sanitation standards, including proper food storage, temperature monitoring, and workspace cleanliness.
- Worked seamlessly with front-of-house staff to accelerate order completion and ensure smooth kitchen expediting during peak rushes.
Education
Undergraduate Coursework - General Studies
San Diego Miramar College
San Diego, CA12-2018
Skills
- Exceptional customer service
- Independent time management
- Experience with cash transactions and technical support for POS systems
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Lead Barista / Shift Team Member
Gong Cha
07.2019 - Current
Independent Delivery Contractor
Instacart & DoorDash
01.2019 - 10.2021
Kitchen Staff / Food Preparation Specialist
Chick-fil-A Restaurants
06.2016 - 05.2017
Undergraduate Coursework - General Studies
San Diego Miramar College