Jesus Sanchez Hernandez
Hackensack,NJ
Summary
Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Production Manager
Rumba Cubana Restaurant
11.2021 - Current
- Implemented quality control system to review products against technical specifications and corporate standards.
- Managed internal operational standards and productivity targets.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Resolved issues quickly to maintain productivity goals.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Independent Merchandiser
Self Employed
03.2017 - 09.2021
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Conducted regular audits to maintain compliance with company policies and procedures.
Consumer Protection Agent
Ministry Of Commerce State Govenrment
05.2015 - 02.2017
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Reviewed and executed confidential documents, contracts and disclosures.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Called prospective clients in market area to explain products offered and qualify leads.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Prepared and presented contracts and other legal documents to clients.
- Adopted customer feedback in process and system improvement initiatives.
- Informed clients of policies and procedures.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Excellent communication skills, both verbal and written.
Education
J.D. - Lawyer
Universidad Bolivariana De Venezuela
QQXX + 8CP San Cristobal, Tachira Venezuela04.2016
Skills
- Inventory Oversight
- Performance monitoring
- Quality Control
- Materials Management
- Schedule Management
- Equipment Troubleshooting
- Production Oversight
- Safety Protocols
- Critical Thinking
- Production Problem Resolution
- Material handling expertise
Languages
Spanish
Certification
ServSafe Certification
10/17/22 - 10/17/27
Timeline
Production Manager
Rumba Cubana Restaurant
11.2021 - Current
Independent Merchandiser
Self Employed
03.2017 - 09.2021
Consumer Protection Agent
Ministry Of Commerce State Govenrment
05.2015 - 02.2017
J.D. - Lawyer
Universidad Bolivariana De Venezuela
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