Jesus Silva
Edinburg,TX
Summary
Driven professional with extensive experience at Petco Animal Supplies Stores Inc., excelling in customer engagement and merchandise display. Demonstrated ability to enhance guest satisfaction and streamline operations, ensuring safety and efficiency. Skilled in workplace safety and customer service, adept at fostering positive relationships and maintaining high productivity without exceeding a 55-word limit. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Ship From Store Specialist
Petco Animal Supplies Stores Inc.
07.2022 - 05.2024
- Handled fragile items with care, taking extra precautions during packing process to minimize potential for damage during shipment.
- Maintained a clean and organized work environment, ensuring safety compliance and efficient operations.
- Developed strong relationships with team members and supervisors, fostering a positive work environment conducive to productivity.
- Assembled packages according to meet specific customer requirements.
- Completed all orders within established time frames to support timely deliveries.
Merchandising Specialist
Petco Animal Supplies Stores Inc.
08.2021 - 07.2022
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Inspected merchandise for quality and arranged proper display location on floor.
- Maintained clean store by returning items to proper places.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Guest Experience Specialist
Petco Animal Supplies Stores Inc.
02.2019 - 08.2021
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check-in/out processes for improved efficiency and reduced wait times.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted guests upon arrival by providing warm welcome.
- Handled customer complaints to satisfy and retain guests.
Education
High School Diploma -
Edinburg North High School
Edinburg, TX06.2018
Skills
- Workplace Safety
- Store operations
- Store maintenance
- Merchandise Display
- Customer Service
- Time Management
- Money Handling
- Customer Engagement
- Flexible Schedule
- Product Knowledge
- Stocking and Receiving
- Order Processing
Timeline
Ship From Store Specialist
Petco Animal Supplies Stores Inc.
07.2022 - 05.2024
Merchandising Specialist
Petco Animal Supplies Stores Inc.
08.2021 - 07.2022
Guest Experience Specialist
Petco Animal Supplies Stores Inc.
02.2019 - 08.2021
High School Diploma -
Edinburg North High School
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