Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Lacoy Production Fund - Fitchburg State University
Timeline
Generic

Jesus Tabares Diaz

Chelmsford,MA

Summary

  • Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.


  • Passionate about transforming ideas into captivating visual narratives, grounded in the belief that art emerges from the simplest thoughts. A foundation built on childhood curiosity and a natural affinity for connecting with others enriches the artistic journey through keen observations of human behavior. This approach fuels creativity and emphasizes the importance of being present, encouraging audiences to engage with the world around them. Through storytelling, a commitment to inspiring the younger generation is evident, urging recognition of the beauty and inspiration that life continually offers.

Overview

14
14
years of professional experience

Work History

Front End Associate

Kane's Donuts
03.2019 - 11.2025
  • Greeted customers upon arrival and offered assistance with locating store merchandise.
  • Processed and completed cash or credit transactions accurately.
  • Operated register for cash, check and credit card transactions, maintaining 100% accuracy.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered customer questions and provided store information.

Intern

GYK Antler/Windy Films
06.2025 - 08.2025
  • Produced social media content for long time client Sweet Baby Rays.
  • I lead an initiative to expand post-production collaborations to Colombia and broader Latin America.
  • Assisted in developing creative concepts for client projects, enhancing overall project quality.
  • I worked along side other interns to develop a marketing campaign for Harpoon Brewery.
  • Coordinated production schedules and resources, ensuring timely delivery of media content.
  • Supported post-production activities by organizing footage and managing digital assets efficiently.
  • Collaborated with creative teams on brainstorming sessions to refine project ideas and execution strategies.

Delivery Driver

Mystic Valley Elder Services
06.2023 - 06.2024

I used my personal vehicle to distribute meals to senior citizens and others who find themselves in low income and food insecurity situations.

  • Communicated effectively with clients to address inquiries and concerns.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Sales Representative

CUTCO
06.2022 - 09.2022

I worked remotely as a sales representative for this company that sells premium cutlery and knife sets for kitchen use.

  • Conducted product demonstrations to effectively showcase features and benefits.
  • Analyzed customer feedback to identify areas for service improvement and address concerns.
  • Developed and maintained relationships with customers to enhance satisfaction and loyalty.

Food Bank Volunteer

First Congregational
04.2012 - 06.2017
  • Sorted and packaged items to be delivered to clients.
  • Assisted with stocking shelves and removing expired items.
  • Repackaged bulk donations into smaller portions for distribution.
  • Packaged and loaded groceries into cars for clients.
  • Assisted impoverished and homeless population, providing access to selection of quality food products.

Education

Bachelor of Science - Film And Video Production

Fitchburg State University
Fitchburg, MA
05.2025

Skills

  • Film production
  • Visionary storytelling
  • Casting decisions
  • Script analysis
  • Schedule coordination
  • Engaging with Diverse Customers
  • Proficient in Davinci Resolve
  • Proficient in Avid Media Encoder
  • Creative vision
  • Production planning
  • Location scouting
  • Script breakdown
  • Visionary storytelling

Accomplishments

  • Supervised team of 8 to produce content for Sweet Baby Rays.
  • Lead an initiative during my time as an intern with Windy Films

Languages

Spanish
Native/ Bilingual

Lacoy Production Fund - Fitchburg State University

The Communications Media department holds a screenwriting contest every semester. Students submit scripts they have written for a chance to win $565 in production funds that go forward to filming that script. I was the winner of the competition for the Spring 2024 semester. My screenplay is titled And They All Died In The End.

Timeline

Intern

GYK Antler/Windy Films
06.2025 - 08.2025

Delivery Driver

Mystic Valley Elder Services
06.2023 - 06.2024

Sales Representative

CUTCO
06.2022 - 09.2022

Front End Associate

Kane's Donuts
03.2019 - 11.2025

Food Bank Volunteer

First Congregational
04.2012 - 06.2017

Bachelor of Science - Film And Video Production

Fitchburg State University