Jesus Tamayo
Ceres,CA
Summary
Multilingual customer service professional with advanced English and Spanish abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Fulfillment Associate
Amazon
Stockton, CA
10.2013 - Current
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Inspected incoming materials for quality assurance purposes.
- Operated forklift safely in order to move large quantities of products within the warehouse.
- Communicated effectively with other departments regarding order status updates.
Bilingual Customer Service Representative
C.S.D. Express
Stockton, CA
04.2021 - 11.2024
- Responded to customer inquiries in both English and Spanish languages, providing accurate information about products and services.
- Provided translation assistance for customers with limited English proficiency.
- Maintained a friendly yet professional demeanor during all interactions with customers.
Cashier
Little Caesars Pizza
Stockton, California
06.2012 - 12.2013
- Greeted customers in both English and Spanish, providing excellent customer service.
- Operated cash register to process customer transactions accurately and efficiently.
- Assisted customers with product selection by answering questions and offering suggestions.
Education
Associate of Arts - Spanish
San Joaquin Delta College
Stockton, CA12-2020
Bachelor of Arts - Spanish
California State University - Stanislaus
Turlock, CASkills
- Fluent Bilingualism
- Cross-cultural awareness
- Document Translation
- Customer Support
- Strong interpersonal skills
Timeline
Bilingual Customer Service Representative
C.S.D. Express
04.2021 - 11.2024
Fulfillment Associate
Amazon
10.2013 - Current
Cashier
Little Caesars Pizza
06.2012 - 12.2013
Associate of Arts - Spanish
San Joaquin Delta College
Bachelor of Arts - Spanish
California State University - Stanislaus