Jesus Trevino, Jr.
Edinburg,TX
Summary
Accomplished Dispatch Supervisor and Public Relations Manager at Medical & Trauma Specialists, L.P., adept in logistics management and fostering positive communication. Streamlined operations by modernizing communication systems, enhancing productivity by 30%. Skilled in mentoring, customer relations, and crisis management, consistently achieving strategic objectives and maintaining key relationships.
Overview
3
3
years of professional experience
Work History
Public Relations Manager
Medical & Trauma Specialists, L.P.
Edinburg, TX
03.2021 - Current
- Conduct market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
- Consult with advertising agencies to arrange promotional campaigns in various types of media.
- Define and achieve project and overall organizational vision, strategies and tactics.
- Represent organization to clients, public, government officials and other external sources. Develop key and valued relationships with clients, public, government officials and other external sources by resolving issues quickly.
- Design and implement strategic business plan objectives.
- Align projects and daily activities with company vision, strategies and tactics.
- Manage internal, external, and crisis communications.
- Produce and distribute internal and external communications.
- Coordinate and manage sponsorships and sponsorship activation.
Dispatch Supervisor
Medical & Trauma Specialists, L.P.
10.2021 - Current
- Modernize communications systems to improve productivity, reliability and efficiency.
- Direct dispatching, routing, and tracking of fleet vehicles.
- Analyze project data and compile information into presentations for internal purposes.
- Implement schedule and policy changes and collaborate with management to formulate new policies, procedures, and goals.
- Maintain updated and detailed records of calls in physical and electronic database.
- Closely monitor dispatch board to triage and prioritize over daily calls.
- Train and provide guidance to new team members to apply best practices and comply with protocols and regulations.
- Maintain professional relationship with clientsshippers, trust, reliability and rapport.
Education
State Licensed - Emergency Medical Technology
Healthweb CE
San Benito, TX05.2023
High School Diploma -
Edinburg North High School
Edinburg, TX05.1997
Skills
- Mentoring and training
- Transportation Coordination
- Coaching and onboarding
- Logistics Management
- Employee Training
- Incident Reporting
- Positive communication skills
- Service Coordination
- Customer Relations
Affiliations
- Cultural Arts Board Member 2021-Current
- Music Committe 2022-Current
- Chamber Ambassador 6 years
- Leadership Class XXXIII
- Texas Cookem Committee 5 years
- Fiesta Edinburg Committee 5 years
Timeline
Dispatch Supervisor
Medical & Trauma Specialists, L.P.
10.2021 - Current
Public Relations Manager
Medical & Trauma Specialists, L.P.
03.2021 - Current
State Licensed - Emergency Medical Technology
Healthweb CE
High School Diploma -
Edinburg North High School