Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Hi, I’m

Jesusa Kungo

Leasing Consultant
Stockton,CALIFORNIA

Summary

Energetic [Job Title] offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.

Overview

16
years of professional experience
4
years of post-secondary education
1
Certification

Work History

Apartment Management Consultants
Fremont , CA

Leasing Consultant
12.2021 - 06.2023

Job overview

  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Collected rent and tracked resident payments and information in computer system.
  • Verified tenant incomes and other information before accepting lease applications.
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to requests and scheduled appointments for property showings.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Distributed and followed up on tenant renewal notices.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state and federal regulations.
  • Coordinated appointments to show marketed properties.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Collected and maintained careful records of rental payments and payment dates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Worked closely with clients to facilitate inspections, and credit reports.

Woodmont Real Estate Services
Fremont, CA

Leasing Consultant
06.2013 - 12.2021

Job overview

  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Communicated effectively with owners, residents, and on-site associates.
  • Coordinated appointments to show marketed properties.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Planned special events for residents such as lotteries, contest and resident's appreciation.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for property showings.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Kept properties in compliance with local, state and federal regulations.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Planned special events such as lotteries, dedications and project tours.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Completed annual rent calculations using housing database software.
  • Collected rent and tracked resident payments and information in computer system.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.

The Garibaldi Company
Fremont, CA

Leasing Consultant
06.2007 - 12.2011

Job overview

  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Communicated effectively with owners, residents, and on-site associates.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Completed annual rent calculations using housing database software.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Kept properties in compliance with local, state and federal regulations.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Education

La Consolacion College
Manila, Philippines

BBA from Computer Science
06.1993 - 03.1997

University Overview

Skills

Fair housing policies

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Accomplishments

Accomplishments
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name]
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Telephone Service - Professionally providing information and service to ensure customer satisfaction.

Software

Microsoft Excel, Power Point, Word,

Real Page, On-site, RentEGI, Yardi, Leaselanbs,

Certification

Leasing Superstar AMCLLC January 2022

Timeline

Leasing Superstar AMCLLC January 2022

01-2023
Leasing Consultant
Apartment Management Consultants
12.2021 - 06.2023
Leasing Consultant
Woodmont Real Estate Services
06.2013 - 12.2021
Leasing Consultant
The Garibaldi Company
06.2007 - 12.2011
La Consolacion College
BBA from Computer Science
06.1993 - 03.1997

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Jesusa KungoLeasing Consultant