Jesus Anabel Duran
Delavan
Summary
High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Housekeeping Supervisor
The grand geneva
Lake Geneva
05.2025 - Current
- Supervised daily housekeeping operations for luxury resort accommodations.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Conducted regular inspections to ensure cleanliness and quality standards were met.
- Handled inventory management for cleaning supplies and equipment maintenance.
- Implemented best practices for waste management and sustainability initiatives.
- Communicated effectively with other departments to address guest requests promptly.
- Developed training materials for new hires on housekeeping standards and practices.
Caregiver
The forum at desert harbor
Peoria
12.2019 - Current
- Assisted residents with daily living activities and personal care needs.
- Monitored health and safety of residents in a supportive environment.
- Communicated effectively with families about resident well-being and care plans.
- Maintained a clean and organized living space for residents at the facility.
- Collaborated with healthcare professionals to address resident health concerns.
- Provided companionship and emotional support to enhance resident quality of life.
- Documented care activities and observations in resident care records accurately.
- Participated in training sessions to improve caregiving skills and knowledge continuously.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Education
GID -
Gateway Technical College
Elkhorn, WI 02.2025 - 09.2025
Skills
- Customer service
- Team building
- Employee training
- Effective communication
- Health and safety compliance
- Compassionate care
- Training and mentoring
- Employee evaluations
- Cleaning bathrooms
- Guest relations
- Staff motivation
- Customer service-focused
- Cleaning and sanitation
- Employee engagement
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Housekeeping Supervisor
The grand geneva
05.2025 - Current
GID -
Gateway Technical College
02.2025 - 09.2025
Caregiver
The forum at desert harbor
12.2019 - Current