Jesus Ignacio Noriega Vera
Nogales
Summary
Accomplished customer service with expertise in team collaboration and problem solving.Excel in customer service and effective communication, delivering product and service solutions.
Overview
6
6
years of professional experience
Work History
Foreman
US Carpenty
Tucson
06.2020 - 10.2024
- Ensured safety protocols were adhered to on all job sites, prepared work schedules and delegated tasks accordingly.
- Assisted in resolving conflicts between staff members regarding job assignments or workloads.
- Trained new hires in safe use of tools and equipment; reviewed safety guidelines with crew members regularly.
- Adhered strictly to all applicable building codes, regulations and safety laws.
- Inspected job sites before beginning work to identify potential hazards or risks.
- Followed OSHA and corporate safety regulations to avoid on-the-job injuries and accidents.
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Installed interior trim work such as baseboards and moldings around windows and doors.
- Fabricated staircases, doors, window frames and other wooden components for buildings.
- Installed drywall sheets onto walls or ceilings using nails or screws.
- Laid out flooring patterns according to design templates or customer specifications.
- Assisted in the installation of metal framing systems for commercial construction projects.
- Repaired or replaced damaged structures or components.
Customer Service Representative
Infinity Call Center
Hermosillo
01.2019 - 06.2020
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided accurate information about products and services to customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered customer inquiries via phone, email, and chat.
Education
High School Diploma -
Sunnyside High School
Tucson, AZ01-2002
Skills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Product knowledge
- Customer communication
- Problem solving
- Microsoft Excel
- Positive and professional
- Product and service solutions
Timeline
Foreman
US Carpenty
06.2020 - 10.2024
Customer Service Representative
Infinity Call Center
01.2019 - 06.2020
High School Diploma -
Sunnyside High School
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