Jesusita Flores
Sun City,AZ
Summary
To obtain a career in a exciting customer service atmosphere committed
to ensuring extensive hospitality to all customers .
Overview
33
33
years of professional experience
Work History
School Bus Driver
Crestview Preparatory High School
Phoenix , AZ
05.2019 - Current
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Communicated Type and Type information to parents to promote good communication and transparency.
- Inspected Type and Type emergency equipment and verified safe working order for student and driver use.
- Reported vehicle traffic violations, vehicle damage and accidents to Type management to comply with legal and insurance obligations.
- Maintained State Type driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
Transportation Bus Driver
Sagewood Transportation
Phoenix , AZ
07.2016 - 05.2019
- Kept management looped in on daily activities by updating Software logs with information such as mileage, gas use and any special incidents.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Checked in with dispatch service and updated with current location.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Monitored students and other passengers during transit to encourage safe transport.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Conducted pre-trip inspections of bus for safe operation.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Handled Number calls per Timeframe to address customer inquiries and concerns.
- Resolved Type problems, improved operations and provided exceptional client support.
- Monitored social media and online sources for industry trends.
- Increased customer satisfaction by resolving Product or Service issues.
- Developed team communications and information for Type meetings.
- Maintained excellent attendance record, consistently arriving to work on time.
- Transported Product or Service to customer locations Timeframe.
Transport Driver
El Dorado Of Sun City
Sun City, AZ
11.2015 - 03.2016
- Communicated with dispatch to convey delays and adjust delivery plans.
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Updated daily logs and customer paperwork with relevant details.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported [Type] and [Type] goods, including hazardous materials, without incident across [Location].
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Participated in annual training to maintain [State] commercial driver's license certification for medical transport.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
School Bus Driver
Phoenix Country Day School
Phoenix, AZ
08.2015 - 11.2015
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Maintained [State] [Type] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Reported vehicle traffic violations, vehicle damage and accidents to [Type] management to comply with legal and insurance obligations.
- Inspected [Type] and [Type] emergency equipment and verified safe working order for student and driver use.
- Communicated [Type] and [Type] information to parents to promote good communication and transparency.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
School Bus Driver
Socorro Independent School District
El Paso, TX
04.2010 - 07.2015
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected [Type] and [Type] emergency equipment and verified safe working order for student and driver use.
- Communicated [Type] and [Type] information to parents to promote good communication and transparency.
- Maintained [State] [Type] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Reported vehicle traffic violations, vehicle damage and accidents to [Type] management to comply with legal and insurance obligations.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Truck Driver
US Express
El Paso, TX
07.2008 - 03.2010
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Transported [Type] and [Type] goods, including hazardous materials, without incident across [Location].
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across [Number]-mile transports.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maximized load safety by balancing, securing and weighing products.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Dropped and hooked trailers and changed configuration of equipment when necessary.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
- Charted out upcoming routes with GPS technology and maps.
- Made sure that deliveries were on time for scheduled appointments.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Delivered goods to customers both locally and long distance.
- Identified best routes per delivery and navigated to each location using [Type] GPS devices.
- Helped company improve transportation efficiency by [Number]% through on-time deliveries.
- Completed [Number]% of freight deliveries on time or ahead of schedule.
- Reported driving hours and [Type] data into shift logs for submission to [Job title], maintaining high level of accuracy and detail.
- Communicated with company dispatchers to alert of any issues or delays.
- Followed road safety regulations and completed [Number]% of freight deliveries without accident or truck malfunction.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Secured freight during stops and rest periods to prevent theft.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Loaded and unloaded vehicles and secured items for long road trips by using [Type] and [Type] equipment.
- Maintained accurate driving records in accordance with federal laws and regulations.
Truck Driver
Werner Enterprises
Phoenix, AZ
06.2006 - 07.2008
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Made sure that deliveries were on time for scheduled appointments.
- Charted out upcoming routes with GPS technology and maps.
Truck Driver
Swift Transportation
El Paso, TX
01.2004 - 07.2006
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
- Followed hand signals from loading crew to maneuver trucks into loading and unloading positions.
- Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over [Timeframe].
- Clearly communicated with dispatchers and [Job title]s, giving updated information, including estimated times of arrival and latest road conditions.
- Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
- Transported [Type] and [Type] goods, including hazardous materials, without incident across [Location].
Cashier
Walmart Super Centers
El Paso, TX
08.2003 - 01.2004
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
- Counted money in drawers at beginning and end of each shift.
- Checked prices for customers and processed items sold by scanning barcodes.
Sales Associate
Dillard's
El Paso, TX
04.1996 - 08.2001
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
- Solved customer challenges by offering relevant [Type] products and services.
- Educated customers on promotions to enhance sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
Cashier
Safeway
El Paso, TX
01.1993 - 11.1995
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked closely with [Job title] to solve problems and handle customer concerns.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Answered questions about store policies and concerns to support positive customer experiences.
- Verified over $[Amount] of cash and credit payments daily.
- Reviewed and resolved differences between accounting information and cash drawer.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to enter orders, process payments, and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
05.1997
No Degree -
No Degree - Truck Driver
Timeline
School Bus Driver - Crestview Preparatory High School
05.2019 - Current
Transportation Bus Driver - Sagewood Transportation
07.2016 - 05.2019
Transport Driver - El Dorado Of Sun City
11.2015 - 03.2016
School Bus Driver - Phoenix Country Day School
08.2015 - 11.2015
School Bus Driver - Socorro Independent School District
04.2010 - 07.2015
Truck Driver - US Express
07.2008 - 03.2010
Truck Driver - Werner Enterprises
06.2006 - 07.2008
Truck Driver - Swift Transportation
01.2004 - 07.2006
Cashier - Walmart Super Centers
08.2003 - 01.2004
Sales Associate - Dillard's
04.1996 - 08.2001
Cashier - Safeway
01.1993 - 11.1995
Bowie High School - ,
El Paso Community College - No Degree,
Center For Employment Training - Socorro - No Degree, Truck Driver