Experienced team leader with a strong background in customer service and cash handling accuracy. Proven ability to train and mentor staff, ensuring smooth store operations and adherence to company protocols.
Overview
6
6
years of professional experience
Work History
Key Holder
Dollar General
San Benito, Texas
07.2017 - 11.2018
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Opened and closed the store according to company protocols.
Supervised employees, providing direction on tasks and setting clear expectations for customer service standards.
Trained new employees on operational procedures and customer service.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Verified accuracy of register tills at beginning and end of shift.
Organized merchandise displays to improve store presentation and attract customer interest.
Received shipments from vendors, ensuring timely stocking of products in designated locations for optimal inventory management.
Lead Visual Merchandiser
Forever 21
Mercedes, Texas
01.2013 - 05.2017
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Developed creative visual merchandising campaigns to focus on selling older inventory.
Collaborated with marketing team to align visual strategies with promotional campaigns.
Conducted regular store walkthroughs to ensure compliance with visual standards.
Trained store personnel on proper execution of visual merchandising techniques.