JESUS MARTIN MENDEZ ANGULO
Meadow,TX
Summary
Compassionate professional dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details.
Overview
4
4
years of professional experience
Work History
Funeral Director's Assistant
Hernandez Funeral Home Houston
Houston, Texas
02.2021 - Current
- Assisted Funeral Director with pre-arrangement counseling and paperwork.
- Provided support to families during visitation hours and funeral services.
- Greeted visitors, answered questions, and provided directions as needed.
Funeral Director's Assistant
Hernandez Funeral Home Houston
1219 Quitman St,Houston, TX
02.2021 - Current
- Assisted Funeral Director with pre-arrangement counseling and paperwork.
- Provided support to families during visitation hours and funeral services.
- Greeted visitors, answered questions, and provided directions as needed.
- Coordinated with vendors for supplies such as caskets, flowers, and memorial folders.
- Maintained accurate records of funerals including service details, obituaries, and payments received.
- Ensured proper care of deceased prior to cremation or burial.
- Collaborated with cemetery personnel to ensure that gravesites were properly prepared for burials.
- Organized transportation of the body from place of death to funeral home or other destination as required.
- Prepared documents necessary for cremations according to state regulations.
- Created memorial videos using photos and music provided by family members.
- Composed meaningful eulogies in collaboration with family members.
- Arranged for clergy or officiant when requested by families.
- Managed inventory of merchandise such as urns, keepsakes, and jewelry items.
- Answered phone calls promptly and professionally handled inquiries from callers.
- Reviewed contracts with vendors to ensure compliance with pricing agreements.
- Updated customer database on a daily basis ensuring accuracy of information entered.
- Assisted in maintaining cleanliness of the facility; swept floors, wiped surfaces.
- Transported caskets to churches or other locations for services when necessary.
- Processed payments from customers accurately and efficiently utilizing cash registers.
- Kept abreast of current trends in the funeral industry regarding products and services.
- Maintained confidentiality at all times respecting privacy rights of bereaved families.
- Completed and filed all necessary legal documentation quickly and accurately.
- Removed deceased from place of death and transported to funeral home.
- Prepared death certificates and drafted obituaries.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Offered counseling and comfort to bereaved family members and friends.
- Oversaw filing of legal documents.
- Led and directed funeral and graveside services.
- Drafted professional correspondence and marketing materials.
- Consulted with families of deceased to make funeral arrangements.
- Processed [Number] death certificates per month and maintained meticulous in-house records.
- Completed legal documentation and signed death certificates.
- Conducted pre-need consultations to educate clients on available funeral plans.
- Arranged for clergy members to perform funeral services.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Arranged floral offerings and lights around caskets.
- Escorted mourners to parlors for wakes and funerals.
- Assisted funeral director in coordination of services.
- Prepared memorial materials, including service programs and signage.
- Offered administrative expertise in managing funeral home operations.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Supervised funeral processions to direct cemetery parking.
- Organized chapels for visitations and maintained calm and orderly atmosphere.
- Offered comfort and counseling to address bereaved family members' needs.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
Education
High School Diploma -
Channel View High School
Channelview, TX05-2013
Skills
- Family Counseling
- Grief counseling
- Embalming techniques
- Mortuary operations
- OSHA Regulations
- Sales
- Chapel preparation
- Guest Assistance
- Casket preparation
- Guest Interaction
- Visitation coordination
- Cremation experience
- Memorial program development
- Funeral service management
- Remains preparation
- Data Entry
Timeline
Funeral Director's Assistant
Hernandez Funeral Home Houston
02.2021 - Current
Funeral Director's Assistant
Hernandez Funeral Home Houston
02.2021 - Current
High School Diploma -
Channel View High School