Jesus Ricardo Hernandez

Energetic and dedicated individual with a strong passion for providing excellent customer service seeking fast food worker position. With a proven ability to handle high-pressure situations and maintain a positive attitude, committed to contributing to a fast-paced team environment. Background in food preparation, cash handling and customer interaction, combined with eagerness to learn and adapt, will enable to excel in delivering high-quality service and ensuring customer satisfaction.

Customer Service:

• Provided exceptional customer service, handling an average of 50+ orders per shift.
• Resolved customer complaints effectively, leading to a 15% increase in customer satisfaction scores.
• Assisted in training new employees on customer service protocols, improving team efficiency by 20%.

Food Preparation:

• Prepared food items according to company standards, maintaining a 98% accuracy rate.
• Ensured all food was cooked and served at the correct temperature, resulting in in zero food safety violations.
• Managed inventory and restocked supplies as needed, reducing waste by 10% through effective stock rotation.

Cash Handling:

• Accurately processed cash and credit transactions, with a 100% accuracy rate in balancing the register.
• Handled an average of $500 in transactions per shift, ensuring secure and efficient payment processing.
• Implemented end-of-day cash reconciliation procedures, reducing cash discrepancies by 5%.