Jetendra Persaud
Richmond Hill,USA
Summary
- Interested in acquiring a position in a new field utilizing my strong educational background and allowing me to incorporate the skills gained during my employment history. Committed and hard worker also willing to continue my education to advance within the company. Consistently exceeded company expectations in my previous jobs.
Overview
17
17
years of professional experience
Work History
UPS Delivery Driver (Seasonal)
UPS
Garden City , NY
09.2024 - 01.2025
- Delivered packages safely and efficiently to residential and commercial locations.
- Maintained accurate records of deliveries and customer interactions.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs on diad.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Operated delivery vehicles in compliance with safety and traffic regulations.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
MTA Conductor
MTA Metro-North Railroad
Queens , New York
09.2023 - 02.2024
- Performed daily maintenance checks of locomotive equipment as required by company policies.
- Announced route destinations and changes via PA systems.
- Communicated with passengers regarding stops, safety, and train schedules.
- Inspected switches on daily basis.
- Coordinated with train operators and dispatch to address operational issues.
- Conducted safety inspections of train equipment prior to each trip.
- Assisted in safe and timely operation of trains.
Warehouse Operations
DHL Express
Jamaica, USA
12.2021 - 08.2022
- Unload and upload containers onto and from aircrafts and trucks
- Scan packages into their rightful containers for shipment to their destination
- Manage shipment documentations for containers to depart from warehouse
- Control induction machine to distribute incoming packages to their right location
- Organized warehouse to maximize space for stock while allowing for high volume traffic zones
- Monitored work areas for cleanliness and functionality and removed obstacles for safety
- Used pallet jacks to move items to and from warehouse locations
- Recognize defective scanned packages to be sent for US Customs clearance
- Examine packages and goods for damage and notify for replacement or repackaging needs
Security Supervisor
Allied Universal Security
Elmhurst, USA
03.2010 - 11.2017
- Primary function: is to enforce security throughout retail stores and making sure that rules and regulations are being implemented
- Monitored entire facility Operating over 308 CCTV cameras throughout the mall while simultaneously performing dispatch duties
- Review and burn incidents of pertinent image caught onto DVD's for security reports and NYPD
- Patrol facility or post as instructed and serve as security presence for visible deterrent to crime and enforcing client rule infractions
- Supervisor daily responsibilities include: fulfilling customer service issues, Post floor plan for Officers, Clocking in and out Officers, Implement verbal warnings and writes-ups, Maintained a strong staffing pattern that ensures security throughout the mall, incident reporting, assisting mall management to the bank with large amount of money and assisting customers in parking lot utilizing company's vehicle
Handicap Wheel Chair Assistant And Baggage Handler
Pax Assist
JFK, USA
12.2007 - 03.2010
- Assisted Police Officers with incidents, for example: band notices from shop lifting and investigations in customers misplaced properties
- Assisted Passengers to and from Aircraft
- Completed Customers Declaration Forms
- Maintain daily inventory of wheel chairs at the end of each shift
- Luggage Handling
- Resolved customer issues and assisted in customer satisfaction
Education
Some College (No Degree) - Liberal Arts And General Studies
Queens Borough Community College
Queens, NYSkills
- Lenell software
- CCTV cameras
- Incident reports
- Operations administration
- First aid
- CPR AED
- Fire guard safety license
- Microsoft Word
- Microsoft Excel
- Customer Service
- Diligent Observer
- Route navigation
- Package delivery
- Vehicle operation
- Customer communication
- Time management
- Problem solving
Timeline
UPS Delivery Driver (Seasonal)
UPS
09.2024 - 01.2025
MTA Conductor
MTA Metro-North Railroad
09.2023 - 02.2024
Warehouse Operations
DHL Express
12.2021 - 08.2022
Security Supervisor
Allied Universal Security
03.2010 - 11.2017
Handicap Wheel Chair Assistant And Baggage Handler
Pax Assist
12.2007 - 03.2010
Some College (No Degree) - Liberal Arts And General Studies
Queens Borough Community College