Performance-oriented and resourceful commercial property management professional methodical about managing client experience functions for retention, while improving team collaboration and productivity.
Overview
9
9
years of professional experience
Work History
Property Management
CBRE, Inc.
08.2023 - Current
Provided Administrative support to streamline property management processes, improving efficiency
Maintained detailed records of all completed tasks to ensure accurate reporting to property management staff
Trained new RESA on company/office policies and procedures, ensuring consistency in practices throughout the team
Collaborate with team to address any concerns or requests from tenants promptly
Foster positive relationships with Vendors to maintain building due diligence and complete projects successfully
Ensure individual building compliance, reflecting Industry and Global Standards
Continuously updating knowledge about industry practices through attending networking events
REALTOR®
The Hester Group At Harry Norman, REALTORS®
01.2023 - Current
Leverage market knowledge and analysis to provide guidance and advice on best options for clients based upon needs and preferences
Educate clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages
Implement strategies to optimize successful closing of real estate transactions
Cultivate and maintain professional relationships with clients, real estate agents, and lenders
CEO
Life Of Beauty Boutique
12.2020 - Current
Conducted target market research to scope out industry competition and identify advantageous trends
Work with leadership to improve processes, procedures and practices
Design, implement, monitor web pages and site for continuous improvement
Develop marketing content such as, promotional materials and advertisements for social media through in depth analysis of market trends
Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings
Virtual Administrative Assistant
VaVa Virtual Assistants
01.2022 - 11.2022
Worked alongside Business Development Manager part-time to build lead pipeline and provided promotion outreach support to meet monthly sales goals
CRM management: created leads and deals, followed up with prospects, and managed data entry for accurate forecast
Proposal creation for potential clients after uncovering individual business needs from discovery calls
Calendar management, email management, and organizational support
Account Executive
Pilot Fiber Inc.
12.2019 - 08.2020
Drove new business development through qualifying leads, building relationships and executing strategic sales
Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Sales Agent
Executive Touch Worldwide Inc.
05.2017 - 09.2017
Created solutions to ensure smooth selling processes through direct sales for major companies, such as Hello Fresh and Xfinity
Encouraged cross-selling of additional products and services through relationship-building and acquired an understanding of customer business needs
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
Marketing Associate
TopGolf
07.2015 - 05.2017
Promoted to Marketing Associate
Identified appropriate marketing channels and target customers for campaigns
Developed campaigns and specific marketing strategies for clients
Conducted research to analyze customers' behavior, including preferences, trends, and purchasing habits
Education
Sales Prelicense -
Capitus Real Estate Learning Center
11.2022
BBA - Marketing
Georgia State University
05.2019
Skills
Leadership and time management skills
Excellent communication, interpersonal, and organizational skills
Software: Microsoft Office, Google Suite, Canva, Brivo, P2P, PLUSE, MRI Angus, and Host Core
Digital marketing and strategic market positioning
Relationship and team building
Integrity and transparency
Timeline
Property Management
CBRE, Inc.
08.2023 - Current
REALTOR®
The Hester Group At Harry Norman, REALTORS®
01.2023 - Current
Virtual Administrative Assistant
VaVa Virtual Assistants
01.2022 - 11.2022
CEO
Life Of Beauty Boutique
12.2020 - Current
Account Executive
Pilot Fiber Inc.
12.2019 - 08.2020
Sales Agent
Executive Touch Worldwide Inc.
05.2017 - 09.2017
Marketing Associate
TopGolf
07.2015 - 05.2017
Sales Prelicense -
Capitus Real Estate Learning Center
BBA - Marketing
Georgia State University
Similar Profiles
Lydia SherwoodLydia Sherwood
Office Service Coordinator at CBRE, INC.Office Service Coordinator at CBRE, INC.