Detail-oriented flooring installer with bilingual communication skills. Proven ability to manage installations, improve processes, and train new installers, ensuring high-quality workmanship and client satisfaction.
Overview
16
16
years of professional experience
Work History
Flooring Installer
Heyboer and Bolt
Grand Rapids, MI
09.2019 - Current
Installed various flooring types, ensuring quality workmanship and adherence to industry standards.
Collaborated with team members to execute large-scale flooring projects efficiently and on schedule.
Conducted site assessments to determine floor preparation needs and identify potential challenges.
Trained junior installers on best practices for installation techniques and safety protocols.
Improved installation processes by implementing new tools and techniques, enhancing overall productivity.
Developed strong relationships with clients, providing expert advice on flooring options and maintenance practices.
Benefits Coordinator
Government of Honduras
Santa Lucia, Honduras
01.2015 - 09.2018
Facilitated enrollment processes for various social benefit programs for citizens.
Coordinated communication between citizens and benefits providers.
Managed ongoing relationships with external benefits providers.
Explained benefits to citizen participants in easy to understand terms in order to educate each on available options.
Barista
Cafe Del Pueblo
Santa Lucia, Honduras
08.2010 - 01.2015
Crafted high-quality espresso beverages to meet customer preferences.
Maintained cleanliness and organization of workspace, ensuring compliance with health standards.
Trained new baristas on equipment operation and beverage preparation techniques.
Provided exceptional customer service, resolving issues to ensure satisfaction and loyalty.