Summary
Overview
Work History
Skills
Timeline
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Julio Hernandez

Fredericksburg,VA

Summary

Driven and versatile, I excelled at Jenspy, mastering heavy machinery operation and showcasing exceptional customer service. My bilingual abilities and proactive approach led to significant improvements in project efficiency and client satisfaction, embodying a blend of technical prowess and interpersonal skills. Skilled floor layer with solid record working with and materials. Produces smooth, high-quality finishes and satisfy customers with every job. Experienced in constructing supports, laying down subflooring and preparing smooth surfaces for optimal floor life. Seasoned in the fast food industry with hands-on experience in all areas including customer service, food preparation, and cash handling. Known for maintaining high standards of cleanliness and efficiency while delivering exceptional service to customers. Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.

Overview

5
5
years of professional experience

Work History

Flooring Installer

Family Business
Fredericksburg, VA
04.2024 - 11.2024
  • Protected surfaces from avoidable damages by using correct forming, bracing, preparation, and finishing techniques.
  • Performed minor repairs to existing floors before installation process began.
  • Inspected rooms for any obstacles that could interfere with installation process.
  • Measured and cut flooring materials to fit the dimensions of each room.
  • Used various chemicals and tools to repair damaged items.
  • Assisted in loading and unloading trucks with supplies needed for job sites.
  • Checked finished installations for accuracy and quality assurance purposes.
  • Evaluated work areas before planning flooring layout for different projects.
  • Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
  • Worked with a variety of tools including saws, hammers, drills, screwdrivers.
  • Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
  • Maintained clean work areas throughout project duration.
  • Cut flooring material to fit around obstructions using hand tools, dies and special equipment.

Pavement Marking Technician

Jenspy
Fredericksburg, VA
07.2023 - 02.2024
  • Measured distances accurately with measuring tapes or lasers in order to apply precise markings.
  • Cleared snow, ice and other debris from highways to maintain road safety.
  • Maintained accurate records of materials used on projects, including paint, tape and other supplies.
  • Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
  • Inspected all equipment used in the installation process to ensure proper functioning.
  • Applied traffic control devices such as cones and barricades to ensure safe work areas.
  • Repaired roadway signs, fences and other structures.
  • Read blueprints in order to understand specifications needed for specific projects.
  • Flagged motorists to provide warning of obstacles and repair work.
  • Disposed of waste materials properly after completion of each project.
  • Followed safety protocols while working around heavy machinery or hazardous chemicals.
  • Cut grass, trimmed trees and bushes and blew clippings off pavement.

Drive-Thru Cashier

McDonald's
Fredericksburg, VA
04.2022 - 05.2023
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Promoted food items, beverages and desserts to increase sales.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.

Drive-Thru Cashier

Popeyes
Fredericksburg, VA
08.2019 - 02.2022
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Greeted customers, took orders, and provided product information.
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
  • Received payment from customers and made change as needed.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Prepared drinks, ice cream and other special items to complete food orders.

Skills

  • Inventory storage
  • Initiative and proactivity
  • Cash handling proficiency
  • Excellent multi-tasker
  • Bilingual, speak fluent Spanish
  • Customer service
  • Meal preparation
  • Traffic control management
  • Driver's license
  • Maintenance and repair
  • Heavy machinery operation
  • Landscaping
  • Truck loading
  • Heavy lifting
  • Carpentry
  • Project planning

Timeline

Flooring Installer

Family Business
04.2024 - 11.2024

Pavement Marking Technician

Jenspy
07.2023 - 02.2024

Drive-Thru Cashier

McDonald's
04.2022 - 05.2023

Drive-Thru Cashier

Popeyes
08.2019 - 02.2022
Julio Hernandez