Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager, Server & Line Cook
Buffalo Wild Wings
03.2021 - Current
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Line Cook & Server
World Of Beer
11.2022 - Current
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Education
Associate of Science - Computer And Information Systems
Valencia College
Orlando, FL
Skills
Prep work
Recipe preparation
Table resetting
Point of sale (POS) system operations
High volume dining
Training and mentoring
Staff development
Opening and closing procedures
Cash handling
Hiring and recruiting
Certification
HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
ServSafe Food Protection Manager Certification - National Restaurant Association.
ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Line Cook & Server
World Of Beer
11.2022 - Current
Shift Manager, Server & Line Cook
Buffalo Wild Wings
03.2021 - Current
Associate of Science - Computer And Information Systems