Jevon Franklin
Tallahassee,FL
Summary
Professional hospitality specialist with a track record of delivering exceptional guest experiences. Collaborative and adaptable, able to effectively work with team members and thrive in dynamic environments. Possessing strong communication and problem-solving skills, while consistently maintain a welcoming atmosphere for guests. Reliable and results driven, prioritizing smooth operations and strive for high customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host, Waiter
Catering Capers
08.2020 - Current
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Able to provide excellent customer service in professional attire.
Training Manager
Sugar Rush Bar
08.2018 - 03.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Managed inventory control, cash control, and store opening and closing procedures.
Temp. Cap1
Walmart
07.2020 - 08.2021
- Working with company technology improved my ability to adjust to new resources.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - International Affairs
Florida State University
Tallahassee, FL12-2023
High School Diploma -
Florida State University Schools
Tallahassee, FL05.2018
Skills
- Proficient in teamwork and communication skills
- Outstanding problem-solving and time management skills
- Excel in motivating others and myself and capable of stepping up to work beyond my comfort zone
Awards
Servsafe Certificate, passed my servsafe class and test, 2017 - Penn State B.O.S.S, finished a two week business program, 2016 - Wrestling Varsity Letter, 2015 - Martin Luther King Award, presented for remarkable community service
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Host, Waiter
Catering Capers
08.2020 - Current
Temp. Cap1
Walmart
07.2020 - 08.2021
Training Manager
Sugar Rush Bar
08.2018 - 03.2022
- ServSafe Food Handler Certification - National Restaurant Association.
Bachelor of Science - International Affairs
Florida State University
High School Diploma -
Florida State University Schools
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