Jevonta Foster
Hialeah
Overview
5
5
years of professional experience
1
1
Certification
Work History
Learning Manager II
Amazon
Opa-locka, FL
08.2023 - Current
- Evaluates current learning materials and resources for effectiveness, making necessary improvements to optimize the learning experience at my site
- Conducts regular standard work and data entry audits which has led to a 35% decrease in data defects during new hire events
- Mentored high performing direct report leading to their promotion and relocation to another site
- Assisted other sites in their new hire process which resulted in a 13% increase in onboarding compliance and 33% increase in week two touchpoint compliance
Area Manager II
Amazon
Opa-locka, FL
09.2022 - 08.2023
- Oversee 50+ employees, ranging among different levels, ensuring that safety and productivity standards are met and exceeded
- Establish initiatives to improve employee engagement, safety, T3 development, productivity and decrease cost
- Spearheaded actions that increased container level failed move compliance by 27% and effectiveness by 38%
- Reviewed quality and delivery estimate accuracy daily to adjust root causes and action plans resulting in a 21% decrease in delivery estimate accuracy defects during 2023
Area Manger
Amazon
Opa-locka
08.2021 - 09.2022
- Support, mentor and motivate hourly workforce of 100+ employees while managing safety, cost, quality, productivity and customer delivery promises
- Created communication cadence for upstream partners to report defects seen downstream which led to 20% decrease in defects for delivery estimate accuracy root causes
- Developed two direct reports to increase their operational knowledge and prepared them for interviews which led to their promotion to the next level
- Served as POC for a new program in Florida sort centers to lower missort concession costs; saving 61K for the site within the first three months of launch
Clinical Assistant
Alliance Healthcare Services
Memphis, TN
10.2020 - 06.2021
- Oversee intake and clerical staff, purchase all items required for the clinic, manage/distribute all incoming/outgoing deliveries and coordinate United Way activities.
- Managing facility maintenance, conducting fire drills, emergency procedures and site inspections, and maintaining copies of necessary documents for CARF and Licensure inspections.
- Assist the Site Director in hiring and interviewing prospective employees.
Tennessee Health Link Care Coordinator
Alliance Healthcare Services
Memphis, TN
08.2019 - 10.2020
- Work alongside a care team consisting of therapists, medical professionals and families to create a care plan to promote overall wellness through care coordination, transitional care, health promotion and referrals.
- Complete documentation in a timely manner for all services and contacts provided to clients and participate in discharge planning after a hospitalization.
- Assist in hiring new Care Coordinators, manage and oversee new hire training, attend conferences and participate in quality meetings among the agency and MCOs.
Education
Master of Science - Health Promotion
University of Mississippi
University, MS2019
Bachelor of Arts - Psychology
University of Mississippi
University, MS2017
Skills
- Staff and Team Development
- Staff Management
- Microsoft Word, Excel and PowerPoint
- Lean Six Sigma Practices
- Performance Management
- Stakeholder Relationships
Certification
- Adult and Child CPR/AED
- Lean Six Sigma Yellow Belt
Additional Experience
- Health and Wellness Intern | Verizon Wireless | Hanover, MD | January 2019-March 2019
- Graduate Assistant for Student Housing Marketing | University of Mississippi | Oxford, MS | July 2017-December 2018
- Marketing Assistant for Student Housing | University of Mississippi | Oxford, MS | August 2016-July 2017
Timeline
Learning Manager II
Amazon
08.2023 - Current
Area Manager II
Amazon
09.2022 - 08.2023
Area Manger
Amazon
08.2021 - 09.2022
Clinical Assistant
Alliance Healthcare Services
10.2020 - 06.2021
Tennessee Health Link Care Coordinator
Alliance Healthcare Services
08.2019 - 10.2020
Master of Science - Health Promotion
University of Mississippi
Bachelor of Arts - Psychology
University of Mississippi