Summary
Overview
Work History
Education
Skills
Timeline
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Jewad Aziz

Houston

Summary


Professional retail leader with strong background in driving sales, enhancing customer experiences, and optimizing store operations. Adept at fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in inventory management, staff training, and strategic planning. Reliable and highly focused on achieving organizational goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Manager

Greenhouse CBD Smoke, Vape + Daiquiris
09.2024 - Current
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

Valet Attendent

Legancy Valet Parking
06.2023 - 09.2024
  • Provided exceptional customer service by greeting and assisting guest with their vehicles in a prompt and courteous manner.
  • Parked and retrieved vehicles in a safe and responsible manner, adhering to all parking regulations and procedures.
  • Managed parking lot inventory and maintained accurate records of all vehicles parked and retrieved.
  • Communicated effectively with team members and supervisors to ensure smooth operations and optimal customer service.
  • Established positive guest relationships through consistent delivery of excellent customer service.

Delivery Driver

Village Pizza
11.2022 - 05.2023
  • Successfully completed a high volume of daily deliveries within tight timeframes while maintaining excellent driving record
  • Demonstrated exceptional customer service skills by ensuring accurate and timely product delivery, resulting in high customer satisfaction ratings
  • Utilized strong organizational skills to efficiently plan routes and adapt to unexpected changes, minimizing delivery delays
  • Collaborated closely with team to ensure proper loading and unloading of goods for delivery

Cell Phone Store Manager

Metro by T-mobile
12.2020 - 11.2022
  • Oversaw daily operations and management of a busy cell phone store, ensuring efficient and excellent customer service
  • Developed and implemented sales strategies that resulted in a increase in monthly revenue
  • Conducted regular inventory checks and managed stock levels to optimize sales and minimize loss
  • Collaborated with marketing and promotions teams to execute successful store-wide campaigns and events.

Education

Diploma -

Penn Foster High School
05.2022

Skills

  • Effective team leadership
  • Time Management: Efficiently handle multiple tasks while maintaining attention to detail
  • Customer Service: Adept at providing exceptional service to meet customer needs and expectations
  • Problem Solving: Demonstrated ability to identify and resolve challenges in proactive manner
  • Driven work ethic
  • Operational leadership

Timeline

Retail Sales Manager

Greenhouse CBD Smoke, Vape + Daiquiris
09.2024 - Current

Valet Attendent

Legancy Valet Parking
06.2023 - 09.2024

Delivery Driver

Village Pizza
11.2022 - 05.2023

Cell Phone Store Manager

Metro by T-mobile
12.2020 - 11.2022

Diploma -

Penn Foster High School

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Jewad Aziz