Jewel A. Archie

Supervised direct support staff to ensure effective residential shift coverage at Arc of Essex County

• Coordinated staff assignments, break schedules, and shift handoffs to maintain operational continuity
• Monitored client care plans to support daily living routines and enhance client well-being
• Documented daily case notes to track client progress and support care planning
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• Greeted visitors and families at Alaris Health front desk with professionalism.
• Answered telephone calls and routed messages to nursing and administrative staff.
• Supported admission paperwork and resident information updates.
• Scheduled appointments and relayed calendar changes to departments.
• Verified visitor credentials and followed facility check-in procedures.

• Assisted customers on sales floor with apparel, accessories, and service needs.
• Resolved customer concerns with courteous service and product knowledge.
• Processed purchases through Lord & Taylor POS registers and payment systems.
• Styled merchandise displays to support brand standards and visual presentation.
• Replenished stock, folded apparel, and maintained organized sales fixtures.

• Supported teachers in Newark Public Schools classrooms with daily instruction.
• Assisted students with reading, writing, and math activities.
• Supervised small groups during guided practice and review.
• Monitored student behavior during class, lunch, and transitions.
• Prepared learning materials and classroom supplies for lessons.
• Communicated with teachers and staff about student needs.