Jewel Brown
Gloucester Volunteer Fire and Rescue
Hayes,VA
3
years of professional experience
Dedicated in multi-certified, medical professional (CCMA, CPT, Pharmacy Technician Trainee) equipped with a strong foundation in clinical procedures, aseptic technique, diagnostic lab, work, and pharmaceutical calculations. Eager to leverage comprehensive cross training and patient advocacy, specimen processing, and medication management to support and expanding clinical team.
Clinical Procedures: Patient intake, vital signs, EKG//ECG operation, sterile, technique, injection, administration, and minor procedure support
Laboratory skills: Venipuncture, capillary, blood collection, specimen, processing, labeling, centrifugation, and point of care testing
Pharmacy operations: Prescription intake, and fulfillment, medication reconciliation, what is inventory management, dosage, calculations, and insurance billing
Administrative and compliance: electronic health records (EHR), management, HIPAA compliance, appointment scheduling, and patient communication
Work History
Pharmacy Technician Trainee
4 Months- Assisted pharmacists in preparing and dispensing medications accurately.
- Operated pharmacy software systems to manage prescriptions and inventory efficiently.
- Maintained clean and organized workstations to ensure compliance with safety standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Set up and modified patient profiles to include current medications and insurance details.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Junior EMT
2 Years 6 Months- I have been a Junior EMT since March of 2024. I have successfully taken the EMT class at RCC. I have been responsible for patient care including but not limited to taking and watching over vital signs, obtaining EKG on patients, documenting, attending to lacerations, and having to apply life saving measures to stabilize patients while transporting to either the emergency room or transporting to be flown out to a bigger hospital. I have spent a good amount of time helping patients with personal care and helping them get in a more comfortable position while maintaining their privacy and respect. I especially enjoy the time and conversations that I'm blessed to have with elderly patients. I love getting to know them and being able to help them in any way that I can. I throughly enjoy lasting relationships with patients that I've had for a while and I also love meeting and caring for new patients. I love everything that I have done and I look foward to what the future holds!
Education
- Medical
My classes at RCC, 2025 national medal of honor for EMS, CPR certified, and intro to health careers.
- EMT
I took the EMT course over the summer before I started 12th grade.
Certificate - Certified Clinical Medical Assistant
Certificate - Certified Phlebotomy Technician
Skills
Effective communication skills
Medication dispensing
Patient confidentiality
Pharmacy software proficiency
Inventory organization
Problem-solving skills
Excellent math skills
Prescription interpretation
Aseptic techniques
Team collaboration
Labeling accuracy
Updating medication histories
Great team player
HIPAA
Administering medication's and injections
Assisting provider with exams and procedures
Patient care
coordination and education
Phlebotomy
EKG
and cardiovascular testing
Infection
control
and safety
Patient intake and vitals
Anatomy and physiology
Medical terminology
Medical law and ethics
Communication
professionalism
and customer service
Updating and maintaining electronic health records
Collect and process blood specimens
Collect and process non-blood specimens
Prepare patient for testing
Understand pre-post analytic errors
Maintain adhere to quality control standards
Communication and professionalism
Patient verification
Prescription processing and data entry
Pharmacy management software navigation
HIPAA compliance to patient confidentiality
Interpersonal
and verbal communication skills
CPR certified
BLS
AED
Timeline
Pharmacy Technician Trainee
Walgreens
05.2026 - CurrentRead More
Junior EMT
Gloucester Volunteer Fire and Rescue
03.2024 - CurrentRead More
Rappahannock Community College
from EMT
Read More
Gloucester High School
from Medical
Read More
Rappahannock Community College
Certificate from Certified Clinical Medical Assistant
Read More
Rappahannock Community College
Certificate from Certified Phlebotomy Technician
Read More