Greeted customers promptly, answered questions, and provided personalized service to enhance satisfaction
Conducted price checks, processed special orders, and promoted loyalty programs to drive sales
Maintained an organized work area and cash drawer, adhering to security protocols for handling large sums of money
Trained new team members on cash register operations, stock procedures, and customer service best practices
Seasonal Florist
Garden City
05.2023 - 07.2023
Managed and organized store inventory, including plants and supplies, ensuring availability when needed
Prepared and repaired flowers, watered plants, and conditioned them for storage and display
Enhanced customer satisfaction by recommending flower pairings and providing care instructions on temperature and watering
Education
Associate's Degree - Human Resource Management
Saint Paul College
Saint Paul, MN
05.2026
High School Diploma -
Wayzata High School
Plymouth, MN
05.2024
Skills
Emotional intelligence
Clear communication
Active listening
Collaboration
Leadership experience
Problem-solving abilities
Patience and empathy
Accomplishments
Mentored an alternate learning plan classroom, helping students stay focused, enjoy learning, and grow while strengthening my empathy, communication, and leadership skills.
Engaged in an AP Psychology course, and a Sociology course to improve my interpersonal and intrapersonal skills.
Certification
Phi Theta Kappa Honor Society member, recognized for academic excellence and leadership potential.