Morgan Ridlon
Student At Texas State University
San Marcos,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Marshalls
08.2024 - 11.2025
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Crew Member
Chipotle
05.2023 - 08.2023
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Operated cash registers and POS systems
- Took orders, prepared meals, and collected payments.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
Sales Associate
Forever 21
05.2022 - 08.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Crew Member
Chipotle
04.2021 - 08.2021
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Collaborated with team members to meet high standards of service during peak hours.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Host
IHOP
08.2019 - 12.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science - Chemistry
Texas State University
San Marcos, TX 05.2001 -
Skills
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Inventory control
Payment processing
Goal oriented
Excellent people skills
Reliable and punctual
Timeline
Sales Associate
Marshalls
08.2024 - 11.2025
Crew Member
Chipotle
05.2023 - 08.2023
Sales Associate
Forever 21
05.2022 - 08.2022
Crew Member
Chipotle
04.2021 - 08.2021
Host
IHOP
08.2019 - 12.2019
Bachelor of Science - Chemistry
Texas State University
05.2001 -