Jewel Lott
Fort Worth,TX
Summary
Dynamic and detail-oriented Certified Phlebotomist with proven expertise in venipuncture and specimen labeling procedures at Biolife Plasma Center. Recognized for enhancing patient safety through strict adherence to infection control protocols and fostering a collaborative environment that improved team performance and customer satisfaction.
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Skilled Phlebotomist with more than 3 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist
Biolife Plasma Center
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validated blood and specimen collection orders, alerting nurses of discrepancies between order and laboratory.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Assistant Manager
Freedom Plasma Center
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Operations Specialist
U S Army
05.2000 - 06.2022
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Education
No Degree - Phlebotomy
Phlebotomy Training
Arlington, TXAssociate of Science - Certified Clinical Medical Assistant
Medical Career Training
Bedford, TX04-2026
Associate of Arts - General Studies
University College of Maryland College
09-2016
Skills
Order of draw
Capillary puncture
Venipuncture
Specimen labeling procedures
Accomplishments
- Won "[Name of Award]" award in [Year].
- Educated [Number] phlebotomy students on venipuncture and capillary puncture techniques.
- Oversaw team of [Number] phlebotomists in lab processing over [Number] samples daily.
- Reduced costs $[Number] by implementing better inventory control measures and reducing overstocked supplies.
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Operations Specialist
U S Army
05.2000 - 06.2022
Certified Phlebotomist
Biolife Plasma Center
Assistant Manager
Freedom Plasma Center
No Degree - Phlebotomy
Phlebotomy Training
Associate of Science - Certified Clinical Medical Assistant
Medical Career Training
Associate of Arts - General Studies
University College of Maryland College
Miitary Awards
good conduct medal
AAM
MSM