Experienced in analytical and organizational skills, dedicated to continuous learning and growth in a management environment. Demonstrated adaptability to new methodologies with a solid understanding of business operations. Eager to apply and enhance project management and data analysis skills in the desired position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Money Management Specialist
Elder Services of Worcester Area
10.2023 - Current
To oversee all aspects of the agency’s Money Management Program, including the Representative Payee and Bill Payer components
Work with the Social Security Administration to set up consumers for Representative Payee
Consult with SSA regarding consumer issues as appropriate
Assist with completion of annual SSA Representative Payee Reports (SSA-6234)
Prepare for and participate in SSA audits/monitoring
Develop Representative Payee budgets, authorize bills for payment and monitor consumers’ accounts on an ongoing basis
Supervise and provide on-going support to program volunteers and monitor
Assist with and preparation of reports, proposals, statistics and case narratives as required by funding sources
ANCHOR Case Manager
Elder Services of Worcester Area
11.2021 - 10.2023
Assisting elders with recurrent, fluctuating behavioral health needs, to obtain and retain services which will enhance their quality of life
Maintains frequent contact with the ANCHOR consumer to build rapport and form a relationship to stabilize the consumer and promote acceptance of services
Consults with the agency’s Protective Services Unit and arranges for Crisis Intervention services when necessary while also collaborating with the agency’s Protective Service and/or Crisis Worker on co-managed ANCHOR cases
Consumer Directed Care Case Manager
Elder Services of Worcester Area
10.2020 - 11.2021
Implementing Consumer Directed Care service delivery by assessing and enrolling consumers
Open clients up as up as their own business in order for them to recruit, hire, train, schedule, and fire their worker of choice
Skills training with the employer and worker including explanation of time sheets
Prompt submission of all forms to the fiscal intermediary in order for services to be initiated
Manages a case load of roughly 95 consumers while managing 10 or more active referrals
Home Care Case Manager
Elder Services of Worcester Area
02.2019 - 10.2020
Maintains an average of 95 client records by reviewing case notes, logging events and progress, monitoring/adjusting client statuses based on changing needs and conditions, and updating appropriate staff
Conducts initial assessments of applicant’s eligibility according to the Executive Office of Elder Affairs standards including age, income, and need
Advocating for needed services and entitlements when consumer or others are unable to do so
Arranges for crisis intervention services when necessary
Monitors clients progress by conducting home visits, telephone calls, and case conferences
Education
Masters - Emergency Management
Massachusetts Maritime
Buzzards Bay, MA
05.2021
B.S. - Human Services, Psychology
Fitchburg State University
Fitchburg, MA
12.2018
Immersive Internship & Academic Seminars
The Washington Center
12.2018
Skills
Organizational development
Time management
Attention to detail
Problem-solving abilities
Multitasking
Excellent communication
Adaptability and flexibility
Decision-making
Professionalism
Written communication
Project planning
Budget management
Certification
Certified in Mental Health First Aid
ICS- 100, 200, and 300
Timeline
Money Management Specialist
Elder Services of Worcester Area
10.2023 - Current
ANCHOR Case Manager
Elder Services of Worcester Area
11.2021 - 10.2023
Consumer Directed Care Case Manager
Elder Services of Worcester Area
10.2020 - 11.2021
Home Care Case Manager
Elder Services of Worcester Area
02.2019 - 10.2020
Masters - Emergency Management
Massachusetts Maritime
B.S. - Human Services, Psychology
Fitchburg State University
Immersive Internship & Academic Seminars
The Washington Center
Similar Profiles
Alfred LaskowskiAlfred Laskowski
Patched Baseball Umpire at Worcester Area Baseball Umpire AssociationPatched Baseball Umpire at Worcester Area Baseball Umpire Association