Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jewell Carter

Forney,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.


Overview

18
18
years of professional experience

Work History

Rail Operator

Dallas Area Rapid Transit, Dart
02.2012 - Current
  • Implemented safe environment and adherence to guidelines of company safety policies and procedures..
  • Added or detached LRV's by coupling or uncoupling cars.
  • Communicated to passengers regarding departures, arrivals, delays and closures.
  • Answered questions and addressed concerns from passengers regarding fares and streetcar schedules.
  • Operated streetcar safely by carefully observing city, state and federal laws.
  • Monitored lights indicating obstructions or other trains ahead and watched for car and truck traffic at crossings to stay alert to potential hazards.
  • Operated controls to open and close transit vehicle doors.
  • Reported vehicle issues and malfunctions to control for repair.
  • Maintained records of train movements, daily logs and train performance reports

School Bus Driver

Frisco Independent School District
08.2009 - 01.2012
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Enforced student behavior policies and responded to student emergencies.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Drove bus along assigned route, picking up students.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Supervised students during loading, unloading and on bus.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

School Bus Driver

Durham School Services
11.2008 - 08.2009
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Enforced student behavior policies and responded to student emergencies.
  • Transported passengers safely along prescribed routes according to schedules.
  • Maintained bus cleanliness with regular sanitizing and disinfecting.
  • Drove bus along assigned route, picking up students.
  • Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Supervised students during loading, unloading and on bus.

Special Needs Bus Monitor

Durham School Bus Services
12.2005 - 11.2008

Operated lift and secured wheelchair to maximize student safety and stability.

  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
  • Helped load and unload disabled and non-ambulatory passengers.
  • Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
  • Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
  • Taught and modeled safe bus riding practices to students.
  • Accompanied driver throughout assigned routes on each school day.

Education

Associate of Science - Secretarial Studies And Office Administration

McNeese State University, Lake Charles, LA

Associate of Science - Accounting

Brookhaven Community College, Farmers Branch, TX

Skills

  • Team Oriented
  • Reading Comprehension
  • Critical Thinking
  • Interpersonal Communication
  • Problem-Solving
  • Strong verbal skills
  • Mathematical and reasoning ability
  • Computer
  • Attention to detail
  • Sound judgement skills

Certification

  • Life Insurance License, Primerica Insurance - [2020-2022]

Timeline

Rail Operator - Dallas Area Rapid Transit, Dart
02.2012 - Current
School Bus Driver - Frisco Independent School District
08.2009 - 01.2012
School Bus Driver - Durham School Services
11.2008 - 08.2009
Special Needs Bus Monitor - Durham School Bus Services
12.2005 - 11.2008
McNeese State University - Associate of Science, Secretarial Studies And Office Administration
Brookhaven Community College - Associate of Science, Accounting
Jewell Carter