Summary
Overview
Work History
Education
Skills
Timeline
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Jewell Roberts

Powder Springs,GA

Summary

Results-oriented Managing Director with expertise in operations management, team collaboration, and quality assurance. Focused on enhancing educational programs and driving strategic initiatives to increase student engagement and improve staff performance.

Overview

5
5
years of professional experience

Work History

Managing Director

1st Step Learning Academy
Powder Springs, GA
01.2023 - Current

Assisted in managing daily staff schedules and food program operations. Supported weekly attendance tracking and budget management. Contributed to hiring and training processes for new team members.

  • Led team meetings to foster collaboration, align goals, and address performance challenges.
  • Developed training modules for staff to enhance instructional techniques and student interaction.
  • Directed strategic initiatives to enhance educational programs and increase student engagement.

Receptionist

1st Step Learning Academy
Powder Springs, GA
01.2023 - Current

As my role is Managing Director, My role varies with Front Desk Receptionist as well! This puts me at 3-5 Years of experience with Directing/Receptionist.

  • Coordinated scheduling and appointment management for staff and visitors, optimizing daily workflows.
  • Managed front desk operations, ensuring a welcoming environment for students and parents.
  • Assisted with student enrollment processes, maintaining accurate records and documentation.
  • Implemented efficient filing systems for student data, enhancing information retrieval speed.

Dental Shadowing

Life Point Dental
Athens, GA
02.2022 - 07.2022

My position was on and off here as I was still young and deciding what I wanted to do.

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Server

IHOP
Hiram, GA
03.2021 - 02.2022

My role as a server was pretty common. I loved serving it was a nikce little job!

  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards.
  • Maintained cleanliness and organization in dining area, contributing to overall restaurant ambiance.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Operations management
  • Staff management
  • Quality assurance
  • Team collaboration
  • Mentoring and training
  • Business planning
  • Business administration

Timeline

Managing Director

1st Step Learning Academy
01.2023 - Current

Receptionist

1st Step Learning Academy
01.2023 - Current

Dental Shadowing

Life Point Dental
02.2022 - 07.2022

Server

IHOP
03.2021 - 02.2022

High School Diploma -

Penn Foster Career School
Jewell Roberts