Jewell Withrow
Milan,MI
Summary
Dedicated Orthodontic Assistant with expertise in bracket placement, patient education, and infection control. Committed to enhancing patient satisfaction and supporting efficient orthodontic procedures.
Detail-oriented professional with experience in orthodontics and dental care. Skilled in patient management and education, fostering a collaborative environment to optimize clinic workflow and improve patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
SBK Orthodontics
Ann Arbor, MI
05.2024 - Current
- Assisted in patient preparation and management during orthodontic procedures.
- Coordinated scheduling for patient appointments, optimizing clinic flow and reducing wait times.
- Educated patients on oral hygiene practices specific to orthodontic care to enhance treatment outcomes.
- Maintained accurate records of patient progress and treatment plans using dental software systems.
- Supported the orthodontist in implementing new techniques and technologies to improve efficiency.
- Trained new staff on office protocols, equipment usage, and patient interaction standards.
- Developed patient follow-up procedures to ensure compliance with treatment recommendations.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
Hygiene/Dental Assistant
Provident Dentistry
Plymouth, MI
02.2023 - 05.2024
- Assisted in patient management and dental procedures, ensuring comfort and safety during visits.
- Prepared and sterilized dental instruments, maintaining compliance with infection control protocols.
- Supported dentists in chairside procedures, enhancing workflow efficiency and patient care quality.
- Educated patients on oral hygiene practices, improving overall health outcomes through effective communication.
- Managed patient records using practice management software, ensuring accuracy and confidentiality of information.
- Collaborated with team members to streamline appointment scheduling, reducing wait times for patients.
- Implemented inventory tracking system for dental supplies, optimizing resource availability and cost-effectiveness.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Brand Ambassador
American Eagle Outfitters, Inc
Toledo, OH
03.2022 - 05.2023
- Engaged customers through product demonstrations and brand storytelling.
- Developed strong product knowledge to assist customers with inquiries and purchases.
- Collaborated with the marketing team to execute promotional events and campaigns.
- Monitored inventory levels, ensuring stock availability for customer demands.
- Provided feedback on customer preferences to enhance future marketing strategies.
- Trained new team members on brand standards and customer engagement techniques.
- Cultivated positive relationships with customers to foster brand loyalty and repeat business.
- Analyzed sales trends to identify opportunities for increasing merchandise visibility in-store.
- Engaged customers through product demonstrations, enhancing brand visibility and customer awareness.
- Developed strong relationships with clients, leading to increased brand loyalty and repeat purchases.
- Collaborated with marketing teams to execute promotional campaigns, driving sales growth in targeted demographics.
Restaurant Hostess
Pepper's Mexican Grill
Milan, MI
06.2019 - 05.2021
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed reservations and waitlists for efficient seating arrangements.
- Handled guest inquiries and complaints professionally to enhance overall dining experience.
- Assisted with training new host staff on operational procedures and customer service standards.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with kitchen staff to ensure timely service and guest satisfaction.
- Maintained cleanliness and organization of the front-of-house area for optimal dining experience.
Sales Associate
Marshalls
Ann Arbor, MI
11.2020 - 01.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to maximize product visibility and customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to restock inventory and maintain floor cleanliness throughout shifts.
- Implemented promotional displays and signage to drive sales during seasonal events and promotions.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty through effective communication skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
BBA - Finance
University of Toledo
Toledo, OH12-2026
High School Diploma -
Milan High School
Milan, MI05-2020
Skills
- Chart updating
- Elastics placement
- Orthodontic archwires changes
- Orthodontic bonding
- Bracket removal
- Oral hygiene instruction
- Orthodontic patient satisfaction
- Orthodontic emergencies
- Orthodontic bracket placement
- Instrument sterilization
- X-ray processing
Certification
- Certified in X-ray imaging, Provident Dentistry- March 2023
Timeline
Orthodontic Assistant
SBK Orthodontics
05.2024 - Current
Hygiene/Dental Assistant
Provident Dentistry
02.2023 - 05.2024
Brand Ambassador
American Eagle Outfitters, Inc
03.2022 - 05.2023
Sales Associate
Marshalls
11.2020 - 01.2021
Restaurant Hostess
Pepper's Mexican Grill
06.2019 - 05.2021
BBA - Finance
University of Toledo
High School Diploma -
Milan High School