Jewells Lilly
Lorain
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Medical Assistant
University Hospitals
09.2021 - Current
- At University Hospitals I worked as a Medical Assistant with OB/GYN. On a day to day basis’ I would room patients, take vitals, do injections. I would also schedule appointments and answer phone calls. I work with Microsoft Word along with Epic. I would work with a midwife. That would entail ordering labs, collecting specimens for the labs that the provider would need for each patient.
Care Coordinator, Team Supervisor
Cosan Group
08.2018 - 09.2021
- At Cosan Group I would use multiple EMR’s to look at a patient’s chart to look at the last visit note. I called patient’s to make sure they have not had any falls or hospitalizations. I would also make sure they did not need any medication refills. If a patient had a question I would send a message to the doctor’s office. As a supervisor I do quality assurance on employee care plans. I also run multiple reports. Also, approving time off and finding coverage for call offs. I also helped conduct interviews for new hires, along with training new hires. I was in charge of 15 employees and making sure to use communication to make sure they have all the information they need.
Medical Assistant
Visiting Physicians Association
01.2018 - 08.2018
- At VPA I worked closely with a doctor and patients. I ran vitals and did blood work. I was mostly a scheduler. As a scheduler I would answer phones, and take care of the patients needs. I worked with Microsoft office and different medical programs. When a complaint would come in I would try and talk to the patient to a calmer voice and try to deal with the problem.
Education
Bachelors of Science - Human Resources Management
Southern New Hampshire University
04-2027
Medical Assistant - undefined
Heritage College
06.2016
Diploma - undefined
Elyria High School
Elyria, OH06.2012
Skills
- Update Patient chart
- Can work with Microsoft Word and basic of Excel
- Answering telephones
- Scheduling appointments
- Customer service for 5 years
- Transfer calls to needed person
- Excellent communication skills
- Select marketing strategies
- Conduct basic research in regards to marketing
- Customer service
- Data entry
- Reliable team player
- Compassionate
- Adaptable
- Inventory and supply management
- Leadership qualities
- Reception management
- Meeting coordination
- Microsoft office
Timeline
Medical Assistant
University Hospitals
09.2021 - Current
Care Coordinator, Team Supervisor
Cosan Group
08.2018 - 09.2021
Medical Assistant
Visiting Physicians Association
01.2018 - 08.2018
Medical Assistant - undefined
Heritage College
Diploma - undefined
Elyria High School
Bachelors of Science - Human Resources Management
Southern New Hampshire University
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