Herbal Medicine
Jexy Rosenthal
Herbalist Apprentice
Fremont,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Barista position. Returning to Workforce after 14 Years as a stay at home Mother.
Ready to help team achieve company goals. Results-oriented Assistant Store Manager offering 8 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment. Client-engaging professional with energetic personality and skills in The Food Service Industry and Customer Service. Willing to apply knowledge in Medical Care with established company in Service sector.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Store Manager's Assistant
Abracadabra NYC
Midtown,, New York
07.2011 - 12.2011
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Investigated market to identify seasonal trends and forecast consumer needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Store Manager
Game Stop
West Valley , Utah
10.2010 - 04.2011
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Investigated market to identify seasonal trends and forecast consumer needs.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Waitress
AppleBees
West Jordan, Utah
02.2009 - 10.2010
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Informed customers about daily and seasonal specials.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
Education
Associate of Science - Botany, Human Pathology, Herbal Chemistry,Medicine
Herbalist Apprentiship
Artemisia Academy 04.2022 - Current
Certificate And Licensure - Medicine, Health Care Phlebotomy, Laboratory,
Utah School of Phlebotomy
Holladay UT 10.2005 - 06.2006
Certification - Nursing, Patient Care, Geriatric Care, Nursing
Certified Nursing Assistant
Murray, UT 02.2005 - 11.2006
Certificate, Licensure, - Obstetrics & Gynecology
Midwives College of Utah
Salt Lake City, UT 01.2004 - 08.2006
High School Diploma -
Copper Hills High School
West Jordan, UT 08.2001 - 05.2004
Skills
Goals and performance
Relationship building and management
Product and service sales
Staff Management
Staff supervision
Stock management
Sales expertise
Customer Relations
Customer experience
Staff Scheduling
Accomplishments
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Certification
Food Handlers Permit Training - 2005-2011
Interests
Herbal Apprenticeship Medicine ND
Health and Wellness
Archaeology
Social Science
History
Timeline
Associate of Science - Botany, Human Pathology, Herbal Chemistry,Medicine
Herbalist Apprentiship
04.2022 - Current
Store Manager's Assistant
Abracadabra NYC
07.2011 - 12.2011
Assistant Store Manager
Game Stop
10.2010 - 04.2011
Waitress
AppleBees
02.2009 - 10.2010
Certificate And Licensure - Medicine, Health Care Phlebotomy, Laboratory,
Utah School of Phlebotomy
10.2005 - 06.2006
Certification - Nursing, Patient Care, Geriatric Care, Nursing
Certified Nursing Assistant
02.2005 - 11.2006
Certificate, Licensure, - Obstetrics & Gynecology
Midwives College of Utah
01.2004 - 08.2006
High School Diploma -
Copper Hills High School
08.2001 - 05.2004