Jeydi Matul Gonzalez
Sterling
Summary
Recently received my Certified Clinical Medical Assistant, I am eager to start a career in the healthcare field. Committed to continuous learning, I apply a strong work ethic. Capable of mentoring others and consistently delivering high-quality results. I excel in customer interactions and communication, maintaining constant empathy and active listening. Professional Organized and team player attitude. I am comfortable standing for long periods.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Retail Sales Associate
The Paradies Shops
Sterling, VA
07.2024 - Current
- Assisting customers with finding their needs such as interest, promotion, and other sales.
- Maintained organized merchandise displays, ensuring visual appeal and stock availability.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction and retention rates.
- Maintain a positive and communicative attitude to exceed customer satisfaction.
- Trained new associates on operational procedures and customer service standards, fostering teamwork and efficiency.
- Implemented store maintenance routines, ensuring cleanliness and compliance with safety standards.
Welcome Desk Attendant
CSUDH- Immigrants Justice Center
Carson, CA
10.2023 - 04.2024
- Welcomed and assisted visitors at Immigrants Justice Center, fostering a supportive environment.
- Informed clients about available services and resources, enhancing their access to support.
- Managed appointment scheduling for consultations and workshops.
- Ensured clean and inviting reception area, contributing to positive visitor experience.
- Answered phone inquiries and directed calls to appropriate staff members.
- Performed clerical tasks by answering emails, ordering supplies, and organizing and cleaning workplace.
- Ensured students have access to healthy and high-quality food from the pantry.
EOP Peer Mentor
CSUDH Educational Opportunity Program
Carson, CA
07.2022 - 04.2024
- Attend a Student leadership conference and student leadership opportunities and expos to develop professionally
- Coordinated and manage a group of 25 students through various activities to enhance engagement and collaboration.
- Facilitated meetings and served as a role model and team leader to guide students in their development
- Collaborated with the Career Center to enhance students' preparation, communication, and social skills
- Mentored underrepresented students to enhance academic performance and personal development.
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
Education
High School Diploma -
Miguel Contreras Learning Complex High School
Los Angeles, CA06.2019
Bachelor of Arts - Kinesiology Pre-Physical Therapy
California State University, Dominguez Hills
Carson, CA12.2026
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Adaptability
- positive and professional
- Inventory Management
- Team player mentality
- Active learning
Certification
- Certified Clinical Medical Assistant, National Healthcareer Association, 2026
- Basic Life Support, American Red Cross, 2026
- Adult and Pediatric First Aid /CPR/AED, American Red Cross, 2026
- Certified Phlebotomy Technician, National Healthcareer Association, In-progress 2026
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Retail Sales Associate
The Paradies Shops
07.2024 - Current
Welcome Desk Attendant
CSUDH- Immigrants Justice Center
10.2023 - 04.2024
EOP Peer Mentor
CSUDH Educational Opportunity Program
07.2022 - 04.2024
High School Diploma -
Miguel Contreras Learning Complex High School
Bachelor of Arts - Kinesiology Pre-Physical Therapy
California State University, Dominguez Hills