Jeyson Estevez
Coconut Creek,FL
Summary
Enthusiastic server experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Determined Project Specialist adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
7
7
years of professional experience
Work History
Project Specialist
Moderno Porcelain Works
11.2023 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
Server
North Italia Restaurant
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Mister O1 Extraordinary Pizza
05.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waiter
Marechiaro's
10.2022 - 12.2022
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Informed customers about specials, upselling additional food and drink items.
- Calculated charges, issued table checks and collected payments from customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Waiter
Jibaro Bar
01.2022 - 12.2022
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Stocked server areas with supplies before, during and after shifts.
- Informed customers about specials, upselling additional food and drink items.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Tour Guide
ECOTOURS
03.2017 - 12.2022
- Installed and arranged artifacts for exhibition to prepare for tours.
- Assisted in developing tour programming to enhance guest experience.
- Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.
- Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
- Developed well-versed tour guides by mentoring and training peers.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Selected travel routes and sites to visit based on knowledge of specific areas.
- Educated and shared natural, geological and cultural history through story-telling.
Bartender
Totto e Peppino
01.2021 - 02.2022
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Completed regular bar inventories and daily requisition sheets.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Associate of Arts - Sommellier
Hotel Kempinski Gran Manzana
Havana, Cuba08.2021
Associate of Science - Marine Biology
Scuba School International
Cuba04.2021
Associate of Arts - Tourism And Urban Management
El Comodoro International Shool of Tourism
La Habana , Cuba08.2019
B1 French Language - French Language And Literature
French Alliance
Habana, Cuba08.2018
AA - Italian Studies
Italian Institute
Hvana, Cuba08.2018
Associate of Science - Ecological Tourism
El Comodoro International School of Tourism
La Habana , Cuba07.2018
High School Diploma -
Juan Delgado
Havana, Cuba06.2012
Skills
- Food Safety Understanding
- Food Inspection
- Point of Sale (POS) System Operations
- Order Accuracy and Delivery
- Documentation Management
- Project Management
- Work Planning and Prioritization
Languages
English
Native or Bilingual
Italian
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Project Specialist
Moderno Porcelain Works
11.2023 - Current
Server
North Italia Restaurant
09.2023 - 11.2023
Server
Mister O1 Extraordinary Pizza
05.2023 - 11.2023
Waiter
Marechiaro's
10.2022 - 12.2022
Waiter
Jibaro Bar
01.2022 - 12.2022
Bartender
Totto e Peppino
01.2021 - 02.2022
Tour Guide
ECOTOURS
03.2017 - 12.2022
Associate of Arts - Sommellier
Hotel Kempinski Gran Manzana
Associate of Science - Marine Biology
Scuba School International
Associate of Arts - Tourism And Urban Management
El Comodoro International Shool of Tourism
B1 French Language - French Language And Literature
French Alliance
AA - Italian Studies
Italian Institute
Associate of Science - Ecological Tourism
El Comodoro International School of Tourism
High School Diploma -
Juan Delgado
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