Jezlyn Mora
Kensington,MD
Summary
Dynamic server and bartender with extensive experience in high-volume environments at Bowlero. Expertise in enhancing guest experiences through exceptional customer service and expert cocktail preparation. Recognized for fostering teamwork and operational efficiency, leading to increased repeat business and positive feedback. Proficient in POS systems and event hosting support.
Overview
3
3
years of professional experience
Work History
Server
Dave & Buster's
Silver Spring, MD
01.2022 - 07.2023
- Company Overview: Dave & Buster's is a high-volume arcade and restaurant.
- Managed multiple tables in a high-volume arcade and restaurant setting.
- Accurately processed orders and coordinated with kitchen and bar staff to deliver timely service.
- Supported bartenders during peak hours, demonstrating teamwork and adaptability.
- Enhanced guest experiences through menu recommendations and attention to detail.
- Dave & Buster's is a high-volume arcade and restaurant.
Server & Bartender
Bowlero
Rockville, MD
01.2020 - 01.2022
- Company Overview: Bowlero is a high-volume bowling and entertainment venue.
- Delivered high-quality service in a fast-paced bowling and entertainment venue.
- Prepared and served cocktails, managed bar stock, and handled cash/credit transactions.
- Assisted with event hosting and large party service, ensuring a seamless experience for guests.
- Collaborated with team members to maintain cleanliness, safety, and operational efficiency.
- Built strong customer relationships leading to repeat business and positive feedback.
- Bowlero is a high-volume bowling and entertainment venue.
Education
Diploma -
Freestate Challenge Academy
Gunpowder, MD01.2018
Skills
- Customer Service & Guest Relations
- Bartending & Cocktail Preparation
- High-Volume Food & Beverage Service
- POS Systems & Cash Handling
- Event Hosting Support
- Team Collaboration
- Health & Safety Compliance
Timeline
Server
Dave & Buster's
01.2022 - 07.2023
Server & Bartender
Bowlero
01.2020 - 01.2022
Diploma -
Freestate Challenge Academy
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