Jezmaine Austin
Winton,CA
Overview
2
2
years of professional experience
Work History
Retail Merchandiser
SAS Retail Services
Remote
04.2024 - Current
- Collaborated with suppliers, manufacturers, and stores to ensure proper execution of merchandising plans
- Developed and organized promotions and advertising campaigns
- Managed educational materials for employee training
- Designed store layout plans and maintained product inventory
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Sales Representative
Premium Retail
Merced
03.2023 - 07.2024
- Delivered exceptional customer service and assisted customers in selecting products
- Advertised monthly deals and promotions, keeping updated on current offerings
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Delivery Driver
Boxed Out
Manteca
09.2023 - 01.2024
- Delivered packages and goods safely and efficiently to customers
- Provided excellent customer service by addressing inquiries and resolving complaints
- Planned and optimized delivery routes to save time and fuel
- Performed basic vehicle maintenance and maintained accurate delivery records
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated light trucks to deliver loads as far as 30 miles from home location.
Education
Some College (No Degree) - Maintenance Technician
San Joaquin Valley College
Salida, CAHigh School Diploma -
Golden Valley High School
Merced, CA06-2013
Skills
- Customer Service Excellence
- Route Planning and Optimization
- Inventory Management
- Strong Communication Skills
- Attention to Detail
- Basic Vehicle Maintenance
- Visual Merchandising
- Merchandise planning
- Event Promotion
- Window displays
- Customer Service
- Dependable and reliable
- Retail Merchandising
- Quick Learner
Timeline
Retail Merchandiser
SAS Retail Services
04.2024 - Current
Delivery Driver
Boxed Out
09.2023 - 01.2024
Sales Representative
Premium Retail
03.2023 - 07.2024
Some College (No Degree) - Maintenance Technician
San Joaquin Valley College
High School Diploma -
Golden Valley High School