Jezrael Rivera
York,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Walmart Online Shopper
Walmart
10.2023 - Current
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Streamlined order processing for faster delivery times and increased customer satisfaction.
- Cultivated long-term relationships with customers by providing personalized shopping experiences.
- Maximized revenue through effective product recommendations based on customer preferences and needs.
Server
Charandas
07.2018 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Construction Management - Construction Management
Central Piedmont Community College
Charlotte, NC06.2025
High School Diploma -
York Comprehensive High School
York, SC06.2020
Skills
- Payment Processing
- Online Marketing
- Shipping coordination
- Order tracking
- Upbeat and Outgoing Attitude
- Decision-Making
- Customer Service
- Planning and Organization
- Flexible Schedule
- Heavy Lifting
- Verifying Order Accuracy
- Advertising and marketing
Certification
OSHA 30
Timeline
Walmart Online Shopper
Walmart
10.2023 - Current
Server
Charandas
07.2018 - 09.2023
Construction Management - Construction Management
Central Piedmont Community College
High School Diploma -
York Comprehensive High School