Jezrahel Cervantes
Huntington Beach,US
Summary
Dedicated individual with experience in fast-paced settings, excelling in leadership, teamwork, and customer engagement. Known for effective problem-solving and maintaining high standards of organization and delivering quality service through efficient and friendly support. Eager to leverage adaptability and attention to detail in future roles, contributing to team success and continuous improvement.
Overview
3
3
years of professional experience
Work History
Settlement Officer
TaxRise
Irvine, California
02.2025 - 11.2025
- Communicated tax regulations and updates to clients effectively.
- Managed appointment scheduling for client consultations efficiently.
- Reviewed client tax situations to identify settlement options.
- Assisted clients in understanding their tax liabilities and potential settlements.
- Maintained accurate records of client interactions and case progress.
Paper Salesman
786 Print Media
Fountain Valley, US
10.2024 - 02.2025
- Took calls from clients to ensure the product is being produced.
- Talked with clients 1 on 1 in person for customer satisfaction.
- Educated customers on product features and technical details to highlight benefits.
- Demonstrated product features, benefits and use to potential buyers.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
Event Photographer
California Nevada Church of God
Fresno, California
01.2023 - 12.2024
- Explained price and package details to customers.
- Managed multiple projects simultaneously while meeting deadlines.
- Attend meetings with clients to discuss event photography needs.
- Collaborate with other photographers when needed or requested by the client.
- Provide direction to subjects prior to taking pictures in order to ensure desired results are achieved.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CACulinary Studies -
OCC
Costa Mesa, CASkills
- Client communication
- Case management
- Record keeping
- Problem solving
- Attention to detail
- Time management
- Collaboration skills
- Critical thinking
- Communication
Timeline
Settlement Officer
TaxRise
02.2025 - 11.2025
Paper Salesman
786 Print Media
10.2024 - 02.2025
Event Photographer
California Nevada Church of God
01.2023 - 12.2024
High School Diploma -
Fountain Valley High School
Culinary Studies -
OCC