Jada Flowers
Summary
Versatile and dependable professional with a background in customer service, safety, and youth engagement. Experienced in creating positive, secure, and supportive environments across attractions, security, and childcare settings. Brings strong problem-solving, adaptability, and communication skills to every role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Allied Universal
09.2024 - Current
- Patrolled premises and monitored safety conditions.
- Responded to incidents, de-escalated conflicts, and enforced safety protocols.
- Assisted guests and staff with concerns while maintaining professionalism.
Youth Development Leader
YMCA
11.2023 - 08.2025
- Supervised groups of children, ensuring safety and engagement in activities.
- Planned and led recreational and educational programs.
- Communicated with parents and staff to provide updates and resolve concerns.
Disney College Program Intern
Disney World Resort
01.2024 - 07.2024
- Operated rides and attractions while ensuring guest safety and satisfaction.
- Delivered excellent customer service by greeting guests, answering questions, and assisting with needs.
- Adapted to high-volume crowds and changing schedules in a fast-paced environment.
Education
Bachelor of Arts - Psychology
Norfolk State University
Norfolk, VA12-2026
Skills
- Problem Solving/Critical Thinking
- Adaptability/Learning Agility
- Communication/Interpersonal Skills
- Dependability
- Professionalism
- Organization
- Time-Management
Certification
- DCJS Armed Security Officer License - Active
- Adult and Child First Aid/CPR/AED Certified, American Red Cross - Expires Nov 2025
Timeline
Armed Security Officer
Allied Universal
09.2024 - Current
Disney College Program Intern
Disney World Resort
01.2024 - 07.2024
Youth Development Leader
YMCA
11.2023 - 08.2025
Bachelor of Arts - Psychology
Norfolk State University