Jorge Fabian Parra Jr

• Process Improvement Leadership: Led initiatives to enhance business processes by establishing protocols and best practices, resulting in a more streamlined and efficient workflow.
• Mentorship and Development: Fostered the development of junior Business Analysts by providing training, guidance, and mentorship, enhancing team capabilities and performance.
• Cross-Functional Collaboration: Continued collaboration with lead developers, managers, Product Owners, and stakeholders to define and refine product functionalities and business requirements.

Key Projects:

• AI Integration: Engaged in projects focused on implementing AI solutions to streamline operations and improve service delivery across various departments.
• Advanced Reporting Development: Designed and proposed new reporting features using Power BI to provide detailed analytics and insights for customers, enhancing transparency and user engagement.

• Requirements Analysis and Documentation: Expanded expertise in gathering and documenting customer requirements, creating detailed use cases and requirement documents to support product development.
• Project and Stakeholder Engagement: Managed relationships with stakeholders across different teams, including lead developers, managers, Product Owners, and customer service reps, to align project outcomes with business goals.
• Cross-Departmental Collaboration: Worked closely with various departments to ensure alignment of project deliverables with overall business objectives, fostering effective communication and teamwork.

Key Projects:

• API Documentation and Integration: Facilitated the creation and documentation of API requirements to enable smooth document transfer from auditing software to a global certification body, enhancing operational efficiency.
• Supply Chain Software Development: Contributed to feature development and improvements in the supply chain management system, optimizing workflows and satisfying customer needs.
• LIMS Software Enhancement: Worked on a client-facing LIMS system, introducing new functionalities and user-friendly widgets to provide direct access to lab services, increasing customer engagement and satisfaction.
• Mobile Application for Operations: Developed mobile applications to support internal and external audit processes, enabling field operations to go paperless and providing instant access to critical safety documentation.

• Introduction to Business Analysis: Began career as an outsourced recruit, gaining foundational knowledge in systems processes, SDLC, and the role of a Business Analyst.
• Learning and Development: Acquired essential skills in working with multi-functional teams and understanding software development practices, including software ceremonies and departmental collaboration.

Key Projects:

• LIMS Implementation and Optimization: Played a key role in documenting and testing a new LIMS for a sister company, focusing on creating a solid foundation of processes and features for initial release and subsequent enhancements.

• Quality Assurance: Developed and documented quality inspection routes and audit processes, enhancing product acceptance criteria and compliance.
• Process Audits: Conducted process audits and implemented 5S methodologies, contributing to improved operational standards and efficiency.
• Training and Coordination: Coordinated and trained QA staff, fostering a culture of continuous improvement and adherence to quality standards.