Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Gatschenberger

Springfield,IL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

32
32
years of professional experience

Work History

Dental Assistant

James Peterson DDS
Springfield, IL
06.2018 - Current
  • Prepared patients by explaining scheduled treatments.
  • Prepared dental materials and assisted the doctor.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Contributed innovative ideas by finding creative solutions to problems, to enhance team performance and outcomes.

Dental Assistant

Stephan Kaplan DDS
Springfield, IL
12.1999 - 06.2018
  • Selected and prepared the tools and materials used for procedures.
  • Ordered supplies necessary for daily operations of the practice.
  • Created dental X-rays.
  • Provided chair-side assistance during dental procedures.
  • Performed laboratory tasks, such as pouring impressions, and trimming models.
  • Sanitized equipment, cleaned treatment rooms.
  • Took preliminary impressions of patients' teeth to prepare for permanent dental work.

Office Manager

Susan Mauer, MDM
Springfield, IL
01.1996 - 07.1998
  • Maintained filing system for records, correspondence and other documents.
  • Provided training to new hires.
  • Managed front desk operations, including scheduling, answering phones, and greeting patients.
  • Tracked invoices and payments of accounts receivable and payable to custom accounting software. Promptly contacted clients with past-due balances.
  • Worked with multiple insurance companies to collect payments.

Dental Assistant

Stephan Kaplan, DDS
Springfield, IL
04.1993 - 04.1995

Education

Associate of Applied Science -

Lincoln Land Community College
Springfield, IL
12-2001

Skills

  • Customer service
  • Multitasking capacity
  • Dental software (Dentrix)
  • Office management
  • Insurance billing
  • Payment collections

Timeline

Dental Assistant

James Peterson DDS
06.2018 - Current

Dental Assistant

Stephan Kaplan DDS
12.1999 - 06.2018

Office Manager

Susan Mauer, MDM
01.1996 - 07.1998

Dental Assistant

Stephan Kaplan, DDS
04.1993 - 04.1995

Associate of Applied Science -

Lincoln Land Community College

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Janet Gatschenberger