JONAH HLADISH
Crestwood,Illinois
Summary
Thorough, detail-oriented worker with 5+ years experience in customer service and F&B operations. Openly seeking opportunities to utilize a developed specialty in interpersonal skills
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Bartender/Mixologist
Rosewood Entertainment
07.2023 - Current
- Crafting a wide variety of custom cocktails and serving beer/wine while maintaining quality control and customer satisfaction
- Keeping pace in a high-energy, high-pressure environment by juggling beverage creation, sales transactions with Apple Square POS, and upbeat customer interaction
- Responsible for retaining bar cleanliness and concise communication to maintain professionalism for high-profile events such as weddings and corporate gatherings
- Adherence to flexible scheduling to ensure company-wide success for events ranging from 50-400 patrons
Bartender/Server
Next Mex
02.2025 - 11.2025
- Crafted and served innovative cocktails, enhancing customer experience and satisfaction.
- Maintained cleanliness and organization of bar area to meet health standards.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and reporting with Toast POS.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
Starbucks
08.2022 - 06.2023
- Crafted specialty coffee beverages, maintained store/equipment cleanliness, handled transactions with POS systems, operated drive-thru systems, and prioritized efficient teamwork.
- Assisted in the development of new team members through training and support to create a positive and successful work environment
Bar Back
Rosewood Entertainment
08.2019 - 06.2023
- Assisted bartenders for a large-scale event/wedding venue by restocking beer/wine/liquor, glassware, fruit, mixers, and miscellaneous items
- Ensured steady workflow and professionalism with concise communication, teamwork, and quick learning capabilities
Barista
Target
12.2021 - 06.2022
- Crafted specialty coffee beverages for a licensed in-store Starbucks Café with the same responsibilities as a Starbucks barista while fulfilling the role of a Front of Store Team Member on-demand
- Responsibilities for the aforementioned position included cashiering, item restocking, cart maintenance, and assisting shoppers with store related questions
Skills
- Bartending
- Serving
- Mixology and Prep
- Customer Engagement
- Bar Upkeep
- Cash Management
- Flexibility/Quick Learning
- Café Assistance
- Bar Backing
- Cashiering/Cash Handling
- Point of Sale Systems
- Drive-Thru Operations
- Adaptability
- Food Handling
Certification
- BASSET
- Food Handler's
Timeline
Bartender/Server
Next Mex
02.2025 - 11.2025
Event Bartender/Mixologist
Rosewood Entertainment
07.2023 - Current
Barista
Starbucks
08.2022 - 06.2023
Barista
Target
12.2021 - 06.2022
Bar Back
Rosewood Entertainment
08.2019 - 06.2023