Summary
Overview
Work History
Skills
Certification
Timeline
Generic

JONAH HLADISH

Crestwood,IL

Summary

Thorough, detail-oriented worker with 5+ years experience in customer service and F&B operations. Openly seeking opportunities to utilize a developed specialty in interpersonal skills

Overview

6
6
years of professional experience
2
2

Certifications

Work History

Event Bartender/Mixologist

Rosewood Entertainment
07.2023 - Current
  • Crafting a wide variety of custom cocktails and serving beer/wine while maintaining quality control and customer satisfaction
  • Keeping pace in a high-energy, high-pressure environment by juggling beverage creation, sales transactions with Apple Square POS, and upbeat customer interaction
  • Responsible for retaining bar cleanliness and concise communication to maintain professionalism for high-profile events such as weddings and corporate gatherings
  • Adherence to flexible scheduling to ensure company-wide success for events ranging from 50-400 patrons

Barista

Starbucks
08.2022 - 06.2023
  • Crafted specialty coffee beverages, maintained store/equipment cleanliness, handled transactions with POS systems, operated drive-thru systems, and prioritized efficient teamwork.
  • Assisted in the development of new team members through training and support to create a positive and successful work environment

Bar Back

Rosewood Entertainment
08.2019 - 06.2023
  • Assisted bartenders for a large-scale event/wedding venue by restocking beer/wine/liquor, glassware, fruit, mixers, and miscellaneous items
  • Ensured steady workflow and professionalism with concise communication, teamwork, and quick learning capabilities

Barista

Target
12.2021 - 06.2022
  • Crafted specialty coffee beverages for a licensed in-store Starbucks Café with the same responsibilities as a Starbucks barista while fulfilling the role of a Front of Store Team Member on-demand
  • Responsibilities for the aforementioned position included cashiering, item restocking, cart maintenance, and assisting shoppers with store related questions

Skills

Bartending

  • Mixology and Prep
  • Cocktail Creation
  • Bar Upkeep/Sanitation
  • Cash Management
  • Customer Engagement
  • Flexibility/Quick Learning

Café Assistance

  • Cashiering/Cash Handling
  • Specialty Coffee Creation
  • Customer Service
  • Point of Sale Systems
  • Drive-Thru Operations

Bar Backing / FOS Operations

  • Adaptability
  • Stock Replenishment
  • Food Handling
  • Interpersonal Skills
  • Attention to Detail

Certification

  • BASSET
  • Food Handler's

Timeline

Event Bartender/Mixologist

Rosewood Entertainment
07.2023 - Current

Barista

Starbucks
08.2022 - 06.2023

Barista

Target
12.2021 - 06.2022

Bar Back

Rosewood Entertainment
08.2019 - 06.2023

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JONAH HLADISH