Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Quote
Timeline
AssistantManager
JHADA HARRIS

JHADA HARRIS

Jonesboro,GA

Summary

Dynamic professional with a proven track record at the Clayton County Sheriff's Office, excelling in customer service and data entry. Skilled in data entry and effective communication, I thrive in fast-paced environments, ensuring confidentiality and maintaining strong relationships. Committed to enhancing operational efficiency and supporting team success through exceptional organizational skills.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Services Clerk

Clayton County Sheriff's Office
Jonesboro, GA
01.2019 - 04.2025
  • Operated telephone switchboard
  • Customer Service
  • Data entry using CPU8 system
  • Data entry using GCIC/GLEMS
  • Weekender and Work Release Program
  • Inmate classifications, sentencing and releasing

Production Manager

Paige Lee's Raw Pet Diets
Milton, GA
04.2015 - 03.2020
  • Process and conduct inventory
  • Create and manage staff work schedule
  • Supervise staff and train new employees

Office Assistant

Private Duty
Decatur, GA
02.2014 - 08.2017
  • Manage calendars and schedules
  • Process invoices
  • Provided administrative support, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Managed inventory of office supplies and placed orders when needed.
  • Maintained confidentiality of sensitive information and documents.

Victim Advocate/Intern

Atlanta Police Department
Atlanta, GA
05.2017 - 07.2017
  • Contacted victims, provide emotional and informational support during hearings, trial and sentencing
  • Provided crisis intervention and stabilization services
  • Prepared file setup, compose case status notification and disposition letters
  • Data entry using Salesforce
  • Operated telephone switchboard to answer, screen, or forward calls, provided information, and took messages

Education

Bachelor of Science - Criminal Justice

Georgia State University- Andrew Young School of Policy Studies
Atlanta, GA
08.2017

Skills

  • Telephone switchboard operation
  • Data entry
  • Customer service
  • Confidentiality maintenance
  • Record keeping
  • Effective communication
  • Attention to detail
  • Problem solving
  • Time management
  • Team collaboration
  • Document management
  • Complaint handling
  • Cash handling expertise
  • Administrative assistance
  • Proficient in Microsoft technology
  • Typing speed
  • Scanning and copying
  • Verbal and writing communication
  • Telephone etiquette
  • Correspondence writing
  • Relationship building
  • Stress tolerance
  • Organizational skills
  • Telephone operations

Certification

  • GCIC Certified
  • Notary Public

Languages

English
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offPaid sick leave401k match

Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Services Clerk

Clayton County Sheriff's Office
01.2019 - 04.2025

Victim Advocate/Intern

Atlanta Police Department
05.2017 - 07.2017

Production Manager

Paige Lee's Raw Pet Diets
04.2015 - 03.2020

Office Assistant

Private Duty
02.2014 - 08.2017

Bachelor of Science - Criminal Justice

Georgia State University- Andrew Young School of Policy Studies

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