Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Jhakeria Lewis

New Rochelle,NY

Summary

Criminal justice professional specializing in crisis management and compliance documentation. Demonstrated success in advocating for client rights in court and coordinating with stakeholders. Expertise in ensuring adherence to treatment plans within community support programs. Dynamic professional with proven skills in crisis intervention and risk assessment. Experienced in connecting clients to essential services and advocating for compliance with court mandates, ensuring positive outcomes in high-stress environments. Skilled in crisis intervention and risk assessment, delivering trauma-informed care and effective client support. Proven ability to stabilize high-risk situations and enhance community engagement through diversion strategies.

Overview

6
6
years of professional experience

Work History

Crisis Stabilization Team | Court Advocate Forensic Peer Specialist

People USA
Westchester, NY
09.2024 - Current
  • Conducted risk assessments and applied de-escalation techniques, effectively preventing arrests or hospitalizations.
  • Responded alongside law enforcement to behavioral health crises, stabilizing high-risk situations and connecting individuals and families to appropriate services.
  • Advocated for client compliance with court mandates and treatment plans, enhancing connection to diversion programs in legal and community-based settings.
  • Prepared court-ready documentation and attended hearings, coordinating with attorneys, judges, and court personnel to facilitate positive case outcomes.
  • Monitored client compliance and implemented corrective interventions to address violations or safety concerns, ensuring client safety.
  • Delivered Family Program Specialist services during crisis situations, offering family support, crisis intervention, and resource coordination to connect families with mental health services.

Eligibility Clerk

Westchester County
White Plains, NY
01.2023 - 03.2024
  • Processed eligibility applications for public assistance programs, ensuring timely and accurate determinations.
  • Assessed eligibility for government programs through regulated systems and policy guidelines, ensuring compliance and accuracy.
  • Reviewed documentation to ensure compliance with state and federal regulations, minimizing errors in eligibility determinations.
  • Maintained accurate, auditable records while managing high-volume caseloads, consistently meeting strict deadlines.
  • Guided clients through program requirements and application procedures, improving their access to essential services.

Eligibility Specialist

Maximus (Westchester County)
White Plains, NY
05.2022 - 02.2023
  • Evaluated eligibility for social service programs, enhancing access to benefits for clients.
  • Processed SSI/SSDI applications and prepared appeals, ensuring clients received necessary benefits.
  • Reviewed applications for compliance with federal and state regulations, reducing likelihood of rejections.
  • Ensured documentation compliance while informing clients of their rights and available benefits, empowering them in the application process.
  • Guided clients in understanding program requirements and application processes, enhancing their confidence and engagement.

Peer Specialist Care Coordinator

Choice of NY
New Rochelle, NY
12.2019 - 03.2022
  • Collaborated with healthcare professionals to create personalized care plans, enhancing client well-being.
  • Facilitated support groups for individuals with mental health challenges, promoting a sense of community and enhancing peer support.
  • Educated clients about available resources and services.
  • Coordinated court appearances, advocating for participants' rights and ensuring their legal interests were represented.
  • Monitored compliance with court orders and diversion plans, providing stakeholders with timely updates to facilitate informed decision-making.

Education

B.S. - Criminal Justice

Monroe University
New Rochelle, NY
08-2025

A.S. - Criminal Justice

Monroe College
Bronx, NY
04-2022

Skills

  • Crisis intervention and risk assessment
  • Trauma-informed care
  • Compliance management and documentation
  • Client support and conflict resolution
  • Community engagement and diversion strategies

Additional Information

Background check ready, Flexible schedule, High-pressure environment experience

Accomplishments

Principles List- 2022

Timeline

Crisis Stabilization Team | Court Advocate Forensic Peer Specialist

People USA
09.2024 - Current

Eligibility Clerk

Westchester County
01.2023 - 03.2024

Eligibility Specialist

Maximus (Westchester County)
05.2022 - 02.2023

Peer Specialist Care Coordinator

Choice of NY
12.2019 - 03.2022

B.S. - Criminal Justice

Monroe University

A.S. - Criminal Justice

Monroe College
Jhakeria Lewis