Rosanna Steward
Moultrie,GA
Summary
Resourceful Peer Mentor with substantial background facilitating participants with interpersonal, academic and career needs. Demonstrated success in working with diverse populations, providing coaching and feedback. Team-oriented with solid conflict resolution skills. Empathetic coach with good understanding of different cultures, perspectives and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping mentees navigate difficult situations and resolve conflicts positively and constructively.
Approachable FPM with solid experience providing guidance, support and mentorship. Collaborative and adept at facilitating workshops and training sessions. Strong communication skills and committed to fostering culture of growth and development.
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Counseling position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Mental Health Court Forensic Peer Mentor
Georgia Pines
10.2022 - Current
- Facilitated the integration of new participants into the program and community through mentorship programs and social events.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Provided resources to support participants in achieving career goals.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Advocated for participants to access available resources.
- Planned and promoted career planning presentations, work experience programs and career workshops.
Support Coordinator
Professional Case Management Services
02.2021 - 09.2022
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Monitored front areas so that questions could be promptly addressed.
- Created, prepared, and delivered reports to various departments.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Promoted community integration by providing extensive physical, emotional and social support.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Health Aide Assistant
ATC
07.2019 - 02.2021
- Delivered high-quality care to individuals with mental health/addiction and alcohol patients in hospital facility.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Monitored vital signs and reported concerns to nursing staff, ensuring timely medical interventions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Supported needs of 50+ residents under long-term care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and families, fostering positive relationships and trust.
- Documented patient progress accurately in medical records, enabling effective communication among healthcare team members.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Communicated effectively with diverse populations, adapting approach based on cultural sensitivities or language barriers if needed.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Educated family members on best practices for supporting their loved one's recovery process while they are receiving professional health aide assistance.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Educated patients and family members on best home care practices for healing and recovery.
- Transported patients between rooms and appointments or testing locations.
- Improved patient comfort by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Master of Science - Mental Health Counseling
Grand Canyon University
Phoenix, AZ03.2025
Bachelor of Science - Counseling
Grand Canyon University
Phoenix, AZ01.2021
High School Diploma -
Brooks County High School
Quitman, Georgia05.2004
Skills
- Calendar Schedule Preparation
- Career Planning
- Employer Relations
- Educational Problem Identification
- Empathy Development
- Self-Help Education
- Motivational Techniques
- Assertiveness Training
- Suicide Prevention
- Peer Counseling
- Counseling
- Policy and procedure improvements
- Community Resources
- Active Learning
- Life Skills Development
- Resume Writing Instruction
- Relationship Development
- Crisis intervention strategies
- Conflict Management
- Abuse Identification
- Alcohol and Drug Prevention Programs
- Self-awareness
- Treatment Documentation
- Letters of Recommendation
- Decision-Making
- Critical Thinking
- Interview Skills Instruction
- Cultural Competency
- Financial Aid Applications
- Social Perceptiveness
- Alcohol and substance abuse
- Problem-Solving
- Calendar Schedule Preparation
- Individual and family support
- Group therapy facilitator
- Emotional Support
- Peer Tutoring Programs
- Public Speaking
- Teamwork and Collaboration
- Flexible and Adaptable
- Relationship Building
- Verbal Communication
- Friendly, Positive Attitude
- Self-Directed
- Team building
- Written Communication
- Organization and Time Management
- Peer Support
- Peer Interaction
- Coping Mechanisms
- Academic Support
- Mental Illness Treatment
- Skill Development
- Prescriptions Management
- Client Needs Assessment
- Recovery Skills Modeling
- Crisis Support
- Recovery Support Services
- Mental Health Referrals
- Listening Actively
- Course Counseling
- Alcohol and Substance Abuse
- Counsel Individuals
- Job Placement Referrals
- Group Therapy Facilitator
- Conflict Management Education
Certification
- Certified CADC-T, Georgia Pines - January 4, 2024 Current
- Certified Certified Peer Specialist-Addictive Disease (CPS-AD), Georgia Pines - 6/7/2023
- Forensic Peer Mentor-FPM Georgia Pines, 10/6/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Mental Health Court Forensic Peer Mentor
Georgia Pines
10.2022 - Current
Support Coordinator
Professional Case Management Services
02.2021 - 09.2022
Health Aide Assistant
ATC
07.2019 - 02.2021
Master of Science - Mental Health Counseling
Grand Canyon University
Bachelor of Science - Counseling
Grand Canyon University
High School Diploma -
Brooks County High School
- Certified CADC-T, Georgia Pines - January 4, 2024 Current
- Certified Certified Peer Specialist-Addictive Disease (CPS-AD), Georgia Pines - 6/7/2023
- Forensic Peer Mentor-FPM Georgia Pines, 10/6/2024
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