Jhalani Long
Pittsburg,KS
Summary
Detail oriented professional with experience in both higher education and healthcare financial operations. Proven ability to efficiently and accurately manage high volume, diverse accounts while identifying discrepancies that could impact organizational performance. Skilled at communicating complex financial processes clearly to customers, allowing them to accurately plan for the future. Highly motivated and adaptive, with strong ability to quickly learn new systems and processes, while also continuously improving existing processes.
Overview
6
6
years of professional experience
Work History
Loan Coordinator
Pittsburg State University
Pittsburg, Kansas
05.2024 - Current
- Monitored student accounts to ensure compliance with applicable laws, government regulations, and institutional policies
- Generated and analyzed reports to find and resolve discrepancies in the financial process, and provided accurate information and solutions to affected parties
- Performed monthly reconciliation to ensure accuracy and alignment between internal records and the Department of Education
- Acted as a liaison between external lenders and the university to ensure timely and accurate funding information for student loans
- Provided solution based alternatives that could reduce long term costs and allow students/parents to take on additional debt in a safer manner
- Collaborated with outside departments to implement or improve reports that would allow us to compile more information to accelerate everyday work processes
Patient Accountant
Payrhealth
Pittsburg, Kansas
10.2021 - 05.2024
- Collaborated with providers and physicians to coordinate and monitor the revenue cycle managing process for clients
- Monitored and maintained patient accounts and acted as a liaison between patients, providers, and insurance companies
- Research and review payments received to input into financial systems
- Provided support in resolving customer inquiries related to payments or account balances with a focus on excellent customer service
Team Leader
Bad Idea Supply Co
Mulberry, Kansas
02.2020 - 10.2021
- Taking a leadership role within the company by delegating tasks to team members to optimize group productivity and integrate processes to improve the workplace
- Organized and prioritized incoming work orders to better prepare resources and handle dynamic demands
- Assisted various departments with projects to ensure smooth operations
Education
BBA - Finance
Pittsburg State University
Pittsburg, KS05-2023
Skills
- Adaptability
- Leadership Experience
- Financial Reporting
- Working in Teams
- Communication and Customer Service
- Interpersonal Skills
References
- Jamie Rink, Current Director, Pittsburg State University, Director of Financial Assistance, 620-249-7111, jrink@pittstate.edu
- Rebecca Light, Former Employer, Argent Holdings, Corporate Development Officer, 620-249-0219, rlight@argent-holdings.com
- Penny Wood, Mentor, Watco, Retired Senior Accountant, 620-249-8072
Timeline
Loan Coordinator
Pittsburg State University
05.2024 - Current
Patient Accountant
Payrhealth
10.2021 - 05.2024
Team Leader
Bad Idea Supply Co
02.2020 - 10.2021
BBA - Finance
Pittsburg State University